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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Sunday, November 13, 2011

McAfee's top five tips for avoiding malicious mobile apps

Mark Bridge writes:

Mobile security - as I’ve said several times in the last few months - is becoming a hot topic. Although the number of mobile viruses and malicious applications is relatively small when compared with attacks on PCs, it’s on the increase.

Last week we talked to Eddy Willems, Security Evangelist at G Data, about the security risks facing smartphone users... and in the last 12 months we’ve also spoken to David Emm of Kaspersky Lab UK and Craig Heath from Franklin Heath about similar subjects.

Now comes a news release from Intel-owned McAfee Labs, which is sharing its top five tips to avoid downloading bad apps. The warnings are similar to the advice given by our previous guests - but they’re worth repeating:

1. For the moment, the amount of detected smartphone malware is relatively low compared to malware that targets desktop or laptop PCs; but being aware that it exists is the first step toward protecting yourself and your data.

2. Research apps and their publishers thoroughly and check the ratings - better to install apps that are broadly used in the market or are recommended by your circle of friends and colleagues.

3. It is wise to purchase from a well-known reputable app store market, such as the Android Market. One way for Android users to avoid installation of non-market applications is to de-select the ‘Unknown sources’ option in the Applications Settings menu on their device. If the option is not listed, it means your mobile service provider has already done this for the user.

4. When you install an app, you’ll see a list of permissions for services that are granted access to the hardware and software components on your device, like contacts, camera and location. If something in the permissions screen doesn’t look right, don’t install that app!  For example, a game or alarm clock app probably shouldn’t need to access your contacts or have the ability to transmit that data from your device.

5. Install antivirus software on your phone. It is a good idea to install an antivirus program when you get a new mobile device before you add any other apps.

Vincent Weafer, senior vice president at McAfee Labs, said “Maliciously modified apps have started to become more prevalent. Based on McAfee detections, we’ve seen approximately 200 malicious apps versus tens of thousands of good apps. However, with mobile devices becoming a targeted platform for malware, it’s becoming more common for cybercriminals to attempt to corrupt a legitimate app. The best advice for users is to be careful, protect the mobile device and the mobile apps that reside on the device.”

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Recent Podcasts

Podcast - 5th August 2011

Mobile phone cases are often seen as unsophisticated and low-tech... but that's not always the case. In this podcast, Rhona Cashman from OtterBox explains why there can be much more to a mobile phone case than meets the eye.
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Podcast - 3rd August 2011

We're covering another batch of quarterly results in this week’s podcast - and we're also looking at what this has done to smartphone market share - before moving on to the rest of the mobile industry headlines.

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Podcast - 29th July 2011

Colin Aitken, MD of UK-based Burnside Telecom, talks about his company's desktop-style mobile phones and fixed cellular terminals. We also discuss Burnside's relationship with network operators - and its plans for the future.

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Podcast - 27th July 2011

This week we start with contrasting quarterly results from Apple and Nokia before talking about Google Labs, a new London taxi app, gesture recognition technology, mobile payments and some customer service research.

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Podcast - 22nd July 2011

We chat to Sedgrid Lewis, CEO of Spy Parent; a US-based company that recently launched an anti-bullying application for mobile phones. Sedgrid talks about his 'Bully Block' app and explains how mobile networks should protect younger customers from cyberbullying.

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