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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Monday, May 28, 2012

Last week at The Fonecast: 28th May 2012

Motorola gets Google, HP gets frugal

Mark Bridge writes:

Just over a week ago Motorola Mobility lost a patent-related legal case against Microsoft in the USA. A couple of days later the company was formally acquired by Google – and a few days after that it lost a patent case against Microsoft in Germany. Business as usual, you might say.

HP didn’t have a great week either. It’s planning to reduce its employee numbers by 27,000 people – and first to go is Mike Lynch, whose UK-based company Autonomy was bought by HP last year.

Rather more upbeat is the world of alternative mobile networks. Two more MVNOs have arrived in the UK, with China Telecom’s CTExcelbiz targeting Chinese residents while Bemilo is aimed at concerned parents.

And WiFi availability is increasing too, as Greene King pubs and restaurants prepare to receive free WiFi from The Cloud. You’ll even be able to use WiFi on Eurostar trains from next year. “I’m on a train. I said, I’m on a train. In a tunnel. Under the sea.”

Security was hitting the headlines, with McAfee announcing a big jump in Android malware, Carphone Warehouse offering cut-price Norton mobile security software and PhonepayPlus putting an end to a text message fraud that worked via dodgy apps.

Raising a few eyebrows were Waterstones (which plans to sell Amazon Kindle devices and ebooks in its shops), Yahoo! (which launched a new web browser for Apple devices) and Sidecar (with an app that adds video, location sharing and contact information to voice calls).

But for me, the biggest surprise came from Orange. Not the completion of its network sharing arrangement with T-Mobile. Not the launch of an e-ticket trial for buses. No, it was the mobile-enabled AGA oven. You can turn it off from your phone. And you can turn it on from your phone. I hope to goodness there’s a cat proximity sensor on the cooker.

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Recent Podcasts

Podcast - 5th August 2011

Mobile phone cases are often seen as unsophisticated and low-tech... but that's not always the case. In this podcast, Rhona Cashman from OtterBox explains why there can be much more to a mobile phone case than meets the eye.
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Podcast - 3rd August 2011

We're covering another batch of quarterly results in this week’s podcast - and we're also looking at what this has done to smartphone market share - before moving on to the rest of the mobile industry headlines.

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Podcast - 29th July 2011

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Podcast - 27th July 2011

This week we start with contrasting quarterly results from Apple and Nokia before talking about Google Labs, a new London taxi app, gesture recognition technology, mobile payments and some customer service research.

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Podcast - 22nd July 2011

We chat to Sedgrid Lewis, CEO of Spy Parent; a US-based company that recently launched an anti-bullying application for mobile phones. Sedgrid talks about his 'Bully Block' app and explains how mobile networks should protect younger customers from cyberbullying.

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