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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Sunday, September 5, 2010

Our surveys reveal a preference for Android and right-handed phone usage

Mark Bridge writes:

In recent months we’ve run some surveys on our home page. The results make interesting reading (although we’ll happily admit they’re not likely to be representative of UK mobile users in general).

First, we asked “Which Operating System will be on your next handset?”

Over a third – 36% – chose Android, followed by 26% picking Apple’s iPhone (iOS). In joint third place, each with 9%, came Symbian and Windows. BlackBerry picked up 7%, MeeGo had 5% and ‘something else’ also gained 5%.

Which OS? survey

Next, as antennagate hit the headlines, we asked “How do you make most of your mobile phone calls?”

The majority of respondents held their mobile phones in their right hands – a total of 60% – while 27% were left-handed users. Curiously, no-one owned up to using a Bluetooth headset; wired headsets and the phone’s own built-in loudspeaker were the only other options selected.

How do you hold your mobile phone? survey

This month’s survey is asking about tablet computers. We’d love to hear from you; just head for the home page at TheFonecast.com and select your answer to the question “Have you bought a tablet device this year?”

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Recent Podcasts

Podcast - 20th July 2011

This week's podcast takes a look at Everything Everywhere's departing CEO, Vodafone's security concerns, ZTE's own-brand phones, HTC's legal worries and Sony Ericsson's results. As usual, the programme is hosted by Iain Graham with James Rosewell and Mark Bridge.

Author: The Fonecast
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Podcast - 15th July 2011

As 'voicemail hacking' news stories continue, Iain Graham talks to mobile industry crime-fighter Jack Wraith. Jack discusses mobile phone security from his position as head of the Telecommunications UK Fraud Forum and the Mobile Industry Crime Action Forum.

Author: The Fonecast
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Podcast - 13th July 2011

We're talking about the EC's new roaming proposition, eBay's latest mobile payment purchase, Three's partnership with Ovi and all the other top mobile industry news stories in this week's podcast.

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Podcast - 8th July 2011

Neelie Kroes, European Commission Vice President for the Digital Agenda, announces the EC's new plans to cut the cost of roaming from next year. Mobile phone calls, text messages and data charges will all be given maximum limits - and new 'roaming only' tariffs could also be introduced.

Author: The Fonecast
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Podcast - 6th July 2011

We're talking about Nortel patents, Google Plus, roaming charges and health concerns in this week's mobile industry podcast... but that's not all. We also discuss mobile payments, security, gambling, apps and the Pope's first Tweet.

Author: The Fonecast
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