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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Friday, July 29, 2011

Burnside Telecom: the largest mobile phone manufacturer

Mark Bridge writes:

You could probably describe Burnside Telecom as the world’s largest mobile phone manufacturer. No, not production volumes - but the physical size of its products.

Burnside Telecom telephoneThis UK-based designer and manufacturer produces a variety of mobile devices, from office-style ‘desktop mobile phones’ to the type of rugged outdoor telephone used at railway crossings.

“I guess the strapline for our business today is we provide landline alternatives”, managing director Colin Aitken told me. “The company’s ten years old this year. The founders - David Robson, Nigel Slater - are two very experienced engineers. Their vision for the business ten years ago was really to look at some new markets where mobile was starting to become an option. It led them through a series of product developments to where we are today in delivering fixed mobile phones and fixed cellular terminals.”

Those products are now available in a broad range of industry sectors, Colin explained.

“We have products that are installed in large retail organisations to replace landline solutions. We have products sold into emergency companies where they need to have tough fixed phones installed in places they can’t lead landlines - and a series of new products targeted to the telecare market, where you’ve got a lot of elderly residents that would love to have a telephone in their home but unfortunately the expense of leading a landline to it is often prohibitive.”

As well as providing mobile phones that connect to conventional mobile phone networks, Colin revealed the company’s products are increasingly being used on private mobile networks. These offer all the advantages of a traditional PBX system but without the need for cabling, making them perfect for large sites and for organisations that want to avoid disrupting their operations.

You can listen to the full interview with Colin Aitken about Burnside Telecom’s activities and plans on our website audio player, via iTunes or by downloading the MP3 file.
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Podcast - 8th July 2011

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