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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Wednesday, July 21, 2010

Apple's quarterly results: bloodbath or brilliance?

Mark Bridge writes:

They were a proud race. Proud of their individuality. Proud of the simple yet high-tech environment they inhabited.

But their population wasn’t growing as quickly as it had. They weren’t dying out – far from it, because they were committed to the cause – but there weren’t as many bright new faces as there’d been before. And now the Others were moving closer.

Yes, they’d done their best to resist the Others. They’d tried moving into new areas; not running away but expanding. It seemed to work. A new generation – a new race, some said – had been born. Different, yet the same. So why did they still feel as though the Others were getting dangerously close?

That’s not the opening of the worst science-fiction novel of all time. It’s the place where some people think Apple finds itself at the moment.

It's just released quarterly figures that reveal record revenue of $15.7 billion, having sold 8.4 million iPhones and 3.27 million iPads.

Pleasing stuff, you might think – but consultant and writer Tomi Ahonen is calling it a ‘bloodbath’. He says Apple’s share of the smartphone market has dropped, pointing out that recent iPhone sales figures are down from Q1 2010 and from Q4 2009.

That’s not stopping Apple’s profitability. Apple pushed past Microsoft to become the world’s largest technology company (by market capitalisation) in May – and it could soon overtake Microsoft in terms of quarterly revenue, too.

Which raises an interesting question. Apple has a reputation as a manufacturer of niche computer products. Is it now happy for the iPhone to develop the same reputation among smartphones – or will it be fighting to regain its market share?

After all, as one commentator on Tomi’s blog puts it: "Market share is irrelevant. Apple makes more money from a smaller market share. Who doesn't want that?"

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Recent Podcasts

Podcast - 15th June 2011

In this week's podcast we discuss Apple's legal settlement with Nokia, 4G plans for the UK, Everything Everywhere's new shops, HP's new tablet and the rest of the UK's industry news headlines.

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Podcast - 10th June 2011

Todd Levy of BloomWorlds.com talks to us about developing a family-friendly application store. He explains how he's trying to help 'Android parents' and their children - and why he's convinced there's room in the market for independent app stores.

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Podcast - 8th June 2011

Iain, James and Mark discuss Monday's big Apple announcements before talking about 4G LTE interference, Windows on tablets, Acer's problems, a new price comparison site and a mountain rescue that was helped by a cameraphone.

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Podcast - 3rd June 2011

Iain Graham and Mark Bridge discuss the recent report from the International Agency for Research on Cancer. The IARC has classified radiofrequency electromagnetic fields - 'mobile phone radiation' - as being possibly carcinogenic, so Iain and Mark find out what this means.

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Podcast - 1st June 2011

Iain, James and Mark discuss the week's top mobile news headlines, covering the UK's first 4G trial, Google's mobile payments, Symbian's plans, Ofcom's broadband study and some customer satisfaction research.

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