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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Wednesday, October 5, 2011

The other Apple announcements that shouldn't be ignored

Mark Bridge writes:

Apple’s evangelists will need to wait a little longer for the iPhone 5, it seems. Last night’s announcement of the Apple iPhone 4S by Apple CEO Tim Cook seems to have disappointed many people, although plenty of others had predicted the arrival of this faster and smarter sibling for the iPhone 4.

But that wasn’t the only news from Apple.

Apple also announced iCloud, a set of free cloud services that’ll be available from next Wednesday. ‘iTunes in the Cloud’, Photo Stream and Documents in the Cloud will work across iPhone, iPad and iPod touch devices, as well as being available on Macs and PCs. When a customer changes something on one device - whether music, photo, app, contact, calendar or document - it’ll be updated everywhere else automatically. Not earth-shattering but very neat nonetheless.

The ‘iTunes in the Cloud’ service will sync new music purchases and previously-purchased iTunes tracks across all devices. There’s also an optional chargeable service called iTunes Match that’ll make non-iTunes music available.

iCloud is free for up to 5GB of storage and backup, with additional storage available for a fee. iTunes Match will initially be a US-only service costing $24.99 a year.

On top of all this, Apple updated its iPod range as well. The new iPod touch will run iOS 5 and works with iCloud, while the new iPod nano music player also has more features.

Tim Cook ended last night’s presentation by emphasising that one of Apple’s strengths was the way its equipment worked together. As consumers acquire more and more digital information in more and more places, that’s a strength that’s going to become increasingly important.

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Recent Podcasts

The week's biggest mobile industry news stories, from flying smartphones to falling profits

Podcast - 9th July 2014

We have a varied collection of mobile industry news stories in this week's podcast, including new rules affecting airline passengers with smartphones.

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Talking about smartwatches, smartphones, roaming charges and customer complaints

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A week of mobile news, including a US launch for the Amazon Fire smartphone and a UK launch for Google Glass

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Mobile industry news... including new smartphones, new tablets and a new satellite broadband service

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This week's podcast begins with Ofcom's plans to cut the wholesale cost of inter-network mobile phone calls. But what benefit will consumers see?

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