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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Monday, November 29, 2021

Mobile phone driving law to be widened

The UK government says it plans to change the law around using hand-held mobile phones when driving.

In December 2003, the existing 'careless driving' laws were augmented to forbid drivers from sending text messages or making phone calls using a hand-held mobile device while driving (other than in an emergency). The Department for Transport says this will be further extended next year to ban drivers from using hand-held phones under any circumstance, including taking photos, scrolling through playlists or playing games. It will also clarify that hand-held phone use is illegal if temporarily stopped at traffic lights or in a traffic jam.

Anyone using a hand-held mobile device when driving will risk a £200 fixed penalty notice and 6 points on their licence.

Hands-free use - for example, when the phone is held securely in a cradle - will still be permitted. There'll also be exemptions for contactless mobile payments under certain circumstances, such as paying for a toll road when stationary.

Rt Hon Grant Shapps MP, the Secretary of State for Transport, said "Too many deaths and injuries occur while mobile phones are being held. By making it easier to prosecute people illegally using their phone at the wheel, we are ensuring the law is brought into the 21st century while further protecting all road users. While our roads remain among the safest in the world, we will continue working tirelessly to make them safer, including through our award-winning THINK! campaign, which challenges social norms among high-risk drivers."
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Recent Podcasts

The week's biggest mobile industry news stories, from flying smartphones to falling profits

Podcast - 9th July 2014

We have a varied collection of mobile industry news stories in this week's podcast, including new rules affecting airline passengers with smartphones.

We also talk about BlackBerry giving up its European research centre, Vodafone installing fibre-optic broadband, Samsung's profits, spending on mobile advertising, M2M adoption and WiFi on trains.

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Talking about smartwatches, smartphones, roaming charges and customer complaints

Podcast - 2nd July 2014

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A week of mobile news, including a US launch for the Amazon Fire smartphone and a UK launch for Google Glass

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This week's podcast covers the launch of the first Amazon smartphone and the introduction of Google Glass to the UK.

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A week of mobile news: 5G technology, takeovers, tablets, tax and trackers

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Mobile industry news... including new smartphones, new tablets and a new satellite broadband service

Podcast - 11th June 2014

This week's podcast begins with Ofcom's plans to cut the wholesale cost of inter-network mobile phone calls. But what benefit will consumers see?

Iain, James and Mark then move on to discuss luxury smartphones, a new handset on the high street, mobile broadband for aircraft passengers, government monitoring, the growth of smartphones - and 4G-equipped donkeys.

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