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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Thursday, January 21, 2010

"Hello Nexus One" I say...

James Rosewell writes:

Mark’s been encouraging me to write an opinion piece on the Nexus One for the last few days and I’m finally putting fingers to keyboard to share my experiences. It’s taken so long because this phone has so many features. On a positive note I could go into details about the gorgeous screen, the Android Marketplace that will out-sell Apple’s over the next 18 months, the built-in satellite navigation service and the speedy processor that makes everything run smoothly in real time. Or on a less positive note, the touch screen keyboard that sucks (think carefully about this if you’re a heavy texter or emailer, it’s even worse than the original iPhone), the lack of ActiveSync for Calendars and Tasks, no support for WMA music files or the clunky zoom functions on the web browser.

However I’m going to focus on voice dictation. Nexus One is the first phone I’ve used with this feature.

Voice dictation can be activated by opening the “Android Keyboard Settings” and pressing “Voice Input”. Once enabled, a message appears informing “Voice input is an experimental feature using Google’s networked speech recognition...”. A clear warning this isn’t ready for primetime. The keyboard now has a little microphone button next to the space bar, or a finger can be swiped across the keyboard to activate recording.

When activated the phone starts listening. During a period of silence it assumes the speaker has finished and gets to work turning voice into characters and words. Processing takes about 2 seconds for every 1 second of speech. I imagine this partly depends on the network bandwidth available as the voice recording is translated somewhere in the Google cloud. Once complete the text box will contain Google’s output which can be accepted by typing another character or wiped in its entirety using the delete button.

All well and good. Is it any good, you’re asking?  Well the short answer is that it won’t replace the keyboard... yet...  and you’re not going to be able to safely send text messages while driving. Any sentence containing names or more than 5 or 6 words will be a disappointment. A few words spoken clearly such as “Hello Nexus One” or “I’m running late” work really well. A more complex message is going to disappoint.

However it’s a start. I’m reminded of my Nokia 2110, the first GSM phone I had with text messaging. Messaging was buried in the menu system, there was no predictive text, moving between upper and lower case was a mess and 160 characters really were the maximum size of a message. When you finally did work out how to send a message, the person you were sending it too couldn’t work out how to respond.

People and technology have moved on a long way since the giddy days of the mid 90s. The same will be true for voice dictation on mobile phones. Dragon Naturally Speaking from Nuance, which recently purchased SpinVox, is a great product for the desktop computer. It requires hours of training to your voice by reading books to it, needs as many CPUs and GHz as you can afford, but it does a pretty good job once you’ve been able to get your head around how to dictate (an art that has been lost following the demise of the typing pool). Given a few years, voice dictation will be standard on all smartphones with network operators and handset manufacturers owning data centres full of voice dictation servers. When that happens, phone user manuals will swell to contain excepts of Moby Dick and other classics to read to the phone during the setup stage.

 

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Recent Podcasts

Podcast - 28th February 2011

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Podcast - 25th February 2011

Mobile usability is the main topic of this special podcast, which includes Chris Millington from Doro UK and Jérôme Nadel of MobiWire (recorded at Mobile World Congress). Conversation topics include the user interface, encouraging usage and designing mobile phones to suit a specific customer group.

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Podcast - 23rd February 2011

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Podcast - 21st February 2011

At last week’s GSMA Mobile World Congress we talked to a couple of companies involved with improving sound quality on mobile phones. This special programme includes contributions from Robin Dyer of Dolby and Philip Vanhoutte of Plantronics.

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Podcast - 18th February 2011

We've been in Barcelona for the GSMA Mobile World Congress 2011. Here's our report from the final day, with a focus on applications - and thoughts about next year's technological innovations.

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