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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Sunday, January 8, 2012

Last week at The Fonecast: 9th January 2012

Mark Bridge writes:

Happy New Year and welcome back to our weekly news summary (which is also available by email if you register online). Thanks to the Bank Holiday last Monday we’ve had a relatively gentle start to the year, although I’m sure this week’s CES show in Las Vegas will generate plenty of product news.

One person who’s had a dramatic start to 2012 is Scott Thompson, who is leaving PayPal to join Yahoo! as its new CEO. He’s taking over from interim CEO Tim Morse, who returns to his role as Chief Financial Officer. Mr Morse, as I’m sure you’ll remember, replaced Carol Bartz in October 2011.

There’s also big (or biggish) news from Nokia. It’s acquired Norwegian mobile software company Smarterphone, which gives it control of yet another mobile operating system. The deal actually took place in November but has only just been announced.

Here in the UK, Everything Everywhere has said it’ll be hosting China Telecom’s new virtual network. This is something of a milestone, as it’s believed to be the first time a Chinese telecom operator has launched its own virtual network outside China.

Meanwhile, O2 is busy creating Europe’s biggest free WiFi zone. When completed, it’ll cover the Westminster, Kensington and Chelsea areas of London - and should at least partially be in place for the Olympics.

And there was a rap on the knuckles for the EM Radiation Research Trust, who’d warned men not to keep their mobile phones in their trouser pockets. The ASA said these ads were likely to cause unjustifiable distress... particularly given their placement in gents’ toilets.

In addition to all this, we’ve started the year with a fair few research reports. Mobile video usage is expected to increase eight-fold during the next five years, we’ve learned that 1% of mobile users consume 50% of all mobile data, mobile coupon redemption rates are expected to be 8 times better than paper coupons, iPad users are believed to have downloaded three billion applications since the tablet was launched - and more than half of all handsets shipped worldwide in the next 12 months are expected to be 3G or 4G mobile phones.

All pretty upbeat, I’d say. Looks like 2012 is going to be fun!

This week we’re hosting the Carnival of the Mobilists, which collects and summarises the best mobile blogging from around the web. Head straight for our Opinion section to find the ‘Carnival’, or visit mobili.st to learn more about the mobile blogging community.

Start your week with a reminder of the latest headlines. Simply register at TheFonecast.com by clicking the link at the top right-hand corner of our home page and we’ll send you this weekly news summary by email.
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Recent Podcasts

Podcast - 28th February 2011

Mark Bridge reports from the SK Telecom stand at Mobile World Congress 2011, where he discovers versatile video call technology, a mobile health app for diabetic patients and a low-cost telematics solution.

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Podcast - 25th February 2011

Mobile usability is the main topic of this special podcast, which includes Chris Millington from Doro UK and Jérôme Nadel of MobiWire (recorded at Mobile World Congress). Conversation topics include the user interface, encouraging usage and designing mobile phones to suit a specific customer group.

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Podcast - 23rd February 2011

Iain, James and Mark take their regular look at all the big mobile industry news stories affecting the UK... and this week they also review the highlights of Mobile World Congress 2011.

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Podcast - 21st February 2011

At last week’s GSMA Mobile World Congress we talked to a couple of companies involved with improving sound quality on mobile phones. This special programme includes contributions from Robin Dyer of Dolby and Philip Vanhoutte of Plantronics.

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Podcast - 18th February 2011

We've been in Barcelona for the GSMA Mobile World Congress 2011. Here's our report from the final day, with a focus on applications - and thoughts about next year's technological innovations.

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