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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Sunday, May 2, 2021

A big increase for quarterly smartphone shipments

Figures from Strategy Analytics show 340 million devices shipped

Global smartphone shipments reached 340 million units in the first quarter of 2021, a 24% year-on-year increase, according to new figures from research company Strategy Analytics. The company says that’s the highest quarterly growth since 2015.

As well as being driven by consumers replacing older devices, the increase also appeared to be helped by a 5G sales push from Chinese manufacturers.

Linda Sui, Senior Director at Strategy Analytics, said “The China smartphone market had a sensational quarter driven by 5G product success across multiple price tiers. China smartphone shipments were up 35% year-on-year reaching 94 million units in Q1 2021. Globally, the top five vendors combined took a 76% market share in Q1 2021, up from 71% one year ago.”

Samsung remained the largest vendor, shipping 77 million smartphones globally in Q1 2021 (up 32% year-on-year) and accounting for 23% of the market worldwide. They were followed by Apple in second place, with 57 million iPhones worldwide (up 44% YoY). In third place is Xiaomi, shipping 49 million smartphones globally (up 80% YoY), with OPPO in fourth place (38 million units, excluding the Realme and OnePlus brands) and vivo (37 million) in fifth.

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Global Smartphone Shipments (M Units) and Market Share (%) by Top Five Vendors. Note: All Q1 2021 smartphone shipment numbers are preliminary version and subject to minor adjustments. (Graphic: Business Wire)
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Recent Podcasts

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Podcast - 25th February 2011

Mobile usability is the main topic of this special podcast, which includes Chris Millington from Doro UK and Jérôme Nadel of MobiWire (recorded at Mobile World Congress). Conversation topics include the user interface, encouraging usage and designing mobile phones to suit a specific customer group.

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Podcast - 23rd February 2011

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Podcast - 21st February 2011

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Podcast - 18th February 2011

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