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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Friday, August 5, 2011

Rhona Cashman from OtterBox explains the secrets of mobile phone cases

Mark Bridge writes:

A mobile phone case is often seen simply as a revenue opportunity for retailers. But, as you might expect, there’s a lot more to this type of accessory than first meets the eye.

I started this week’s podcast feature by asking Rhona Cashman from protective case manufacturer OtterBox why mobile phone dealers should be discerning about the cases they sell.

“Our cases are all about the protection. We see OtterBox as offering an opportunity to sell a smartphone to customers who might previously have been concerned about having a smartphone, or who would have been worried about damaging an expensive device. It opens up new avenues and opportunities for resellers that they would never have considered for smartphone devices. We know plenty of construction companies who’ve deployed maybe an iPhone into their companies, which would never have been possible if they didn’t have an OtterBox on their device.”

Rhona went on to explain that OtterBox works closely with many manufacturers to ensure that tailored cases are available when new devices launch, although “we were in the queue waiting for an iPhone 4 when it was launched, same as everybody else!”

You can listen to the full interview with Rhona Cashman from OtterBox by using the built-in audio player on our website, finding the programme via iTunes or by downloading the MP3 file.
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Recent Podcasts

Podcast - 17th February 2011

We're in Barcelona for the GSMA Mobile World Congress 2011. Here's our report at the beginning of the final day, with James talking about the MeeGo and webOS platforms... and Mark reporting on new products from ViewSonic and Motorola Mobility.

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Podcast - 16th February 2011

We're in Barcelona for the GSMA Mobile World Congress 2011. Here's our report at the beginning of day three, talking about personal privacy in the mobile age. Contributions come from Qualcomm, Eric Schmidt of Google and the Mobile Marketing Association.

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Podcast - 15th February 2011

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Podcast - 14th February 2011

We're in Barcelona for the GSMA Mobile World Congress 2011. It starts today - but Sony Ericsson, Samsung and Nokia all held press events on the previous evening. We cover the big announcements and also pay a visit to the ShowStoppers showcase.

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Podcast - 9th February 2011

This week's podcast sets the scene for Mobile World Congress, with mobile payments, mobile applications, the PlayStation Phone and Nokia's future all up for discussion. There's also an interview with Dr Windsor Holden of Juniper Research about the trends and products to watch for when the industry heads to Barcelona.

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