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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Saturday, October 11, 2014

Major UK retailers announce their support for Zapp mobile payments

Mobile payment service Zapp has announced partnerships with a number of UK retailers ahead of an anticipated launch next year.

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Asda, Sainsbury’s, House of Fraser and Shop Direct have all said they aim to allow the smartphone-based Zapp payment process from 2015.

Other companies including Best Western, Clarks, Oxfam, Spar and Thomas Cook have previously confirmed their support, along with HSBC, First Direct, Nationwide, Santander and Metro Bank.

Zapp is a subsidiary of payment provider VocaLink. It’ll enable customers to pay for goods using their existing bank account via an app on their mobile device.

Peter Keenan, Chief Executive of Zapp, said “Today is a hugely significant milestone in the history of money in the UK. At last the promise of a truly mobile and digital payment method will become a reality, meaning easier and more secure checkouts for millions. It’s amazing to have the support of such well known retailers. Together with our other partners this means millions of consumers will be able to shop at tens of thousands of merchants up and down the UK at launch.”

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Recent Podcasts

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Podcast - 16th February 2011

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Podcast - 14th February 2011

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Podcast - 9th February 2011

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