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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Wednesday, January 29, 2014

Carphone Warehouse to run Samsung-branded mobile phone shops across Europe

Samsung Electronics says it’s signed a ‘preferred partner’ agreement that’ll see Carphone Warehouse operating over 60 Samsung stand-alone stores across Europe. It follows the opening of three Carphone Warehouse-run Samsung stores in Spain last year.

The new stores are launching in the UK, Ireland, Germany, Spain, Portugal, Sweden and the Netherlands during the next three months. They’ll sell a range of Samsung mobiles, tablets, laptops and wearable devices.

Staff are expected to use Samsung-branded tablets during the sales process.

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As a result of this new agreement, Carphone Warehouse will operate the majority of dedicated Samsung stores. It’s currently responsible for around two thousand shops across Europe, most of which use either Carphone Warehouse or Phone House branding.

Andrew Harrison, Chief Executive Officer of Carphone Warehouse, said “We are delighted to have been chosen as Samsung’s preferred European partner for their store roll-out.  Our Connected World Services business will combine Carphone Warehouse's retailing expertise and systems with one of the world's biggest brands and will help us make even more lives better through connected technology.”

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Recent Podcasts

Podcast - 5th January 2011

Happy New Year! Iain, James and Mark are back for their first show of 2011. It's packed with mobile news headlines from the last couple of weeks - and there's also a review of 2010's biggest mobile-related stories, from Apple and Android... to Everything Everywhere.

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Podcast - 24th December 2010

An extended interview with Mark Anderson, CEO of HipLogic, about the launch of his company's real-time home screen app called *Spark.

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Podcast - 22nd December 2010

This week's edition of The Fonecast takes its regular look at mobile news headlines from the past seven days, including the launch of HipLogic's Spark application. In addition, the team makes some predictions about the industry for 2011... and discusses the successes and failures of last year's predictions.

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Podcast - 15th December 2010

With the end of the year just a couple of weeks away, The Fonecast invites London-based dealer Faisal Sheikh and mobile recruitment expert Spencer Davies to discuss the past 12 months... and the potential for 2011. Plus, as usual, the team looks at mobile news headlines from the last seven days.

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Podcast - 8th December 2010

Iain, James and Mark provide an entertaining and informative look at the week's mobile industry news. The Google Nexus S, Three UK's iPad deal, Truphone and giffgaff all hit the headlines this week... and there's also a look back at last week's Apps World event in London.

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