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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Friday, September 25, 2009

And our survey said...

Mark Bridge writes:

The coolest person in the country admires the French president's wife and lives in East London. Oh, and they use a BlackBerry by day but an iPhone by night.

That's what recent surveys say. Nonsense, isn’t it?

I couldn’t resist writing a follow-up to yesterday’s complaint about our obsession with the minutiae of mobile phones. I know it’s a bit rich coming from someone in the marketing business on a website that’s dedicated to mobile industry news, but bear with me for a moment.

Last week, mobile phone comparison website rightmobilephone.co.uk published the results of a survey.

76% of people said the Apple iPhone was the coolest looking phone... and 57% of people said the BlackBerry was the most professional looking phone, although they didn't seem to mention a specific model. LG phones are 'girly', the Apple iPhone is 'manly' and the Nokia 3210 (a specific model at last – hurrah!) is retro.

Words fail me. Well, no, they don’t. Polite words fail me.

It’s just a bit of self-promoting fun for rightmobilephone.co.uk – and perhaps I should sit down with a cup of tea and relax a bit – but I don’t see many other industry segments doing this as regularly as the mobile business. Does Komatsu make the coolest bulldozer? Can we find a thousand people to tell us who makes the most professional-looking office chair?

Yes, I know that press releases are all about publicity. Online security companies release the results of surveys that tell us people want more online security. The makers of backup solutions reveal that most consumers don’t have an adequate backup solution. It’s just… oh, I dunno… could some of you try a bit harder, please?

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Recent Podcasts

Podcast - 4th August 2010

This week we discuss the UK government's forthcoming mobile spectrum auction, BlackBerry problems in the Gulf states, universal mobile chargers, the new Amazon Kindle ebook reader and the 'religion' of Apple. There's also an interview with Milly Allen, who's planning to broadcast her London talent shows via mobile phone.

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Podcast - 30th July 2010

In a special extended interview, Ross Catley speaks to Mark and James about smart metering in the UK. He explains the basics of 'smart meters', talks about the benefits for consumers and discusses the ways this technology will affect the mobile phone industry.

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Podcast - 28th July 2010

Iain, James and Mark take their regular look at the week's mobile industry headlines - from quarterly results to texting sharks - and also talk to Ross Catley about the problems and opportunities with smart metering.

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Podcast - 21st July 2010

Apple's "antennagate" press conference, Microsoft lets developers see Windows Phone 7, Motorola sells much of its network infrastructure business, Vodafone goes open source with sat-nav software, the Spanish go mad for SMS when they win the World Cup... and much more!

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Podcast - 14th July 2010

The week's mobile industry headlines - from mergers and partnerships to legal action and departures - plus a review of the BeeWi solar handsfree car kit.

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