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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Monday, February 6, 2012

Safer Internet Day and the security risks facing young smartphone users

Mark Bridge writes:

It’s Safer Internet Day today, which is a European Commission-backed event that’s all about promoting the safer use of online technology - both fixed-line and mobile internet connections - with a particular focus on children and young people.

Internet security specialist G Data has taken advantage of the occasion to offer its top five mobile security tips for parents and children to help them stay safe online.

Eddy Willems, Security Evangelist at G Data, said “Today’s children are more digitally advanced than ever before, but as a result are less cautious than their elders. If kids are old enough to use a mobile device, they need to realise that such a device still requires a robust security solution. From malicious apps to the dangers of public Wi-Fi, children also need to be educated about the security risks. Safer Internet Day is a great initiative and G Data fully supports it. Children are the future and it is important they are made aware of the risks so they can discover the digital world safely.”

G Data’s top five mobile security warnings for children include:

1. Fake Apps

Cyber criminals may create fraudulent apps for Android devices, says G Data. The app often pretends to be harmless and useful - perhaps a game - but also secretly initiates calls to premium numbers, causing the user to spend hundreds of pounds on their mobile phone. G Data recommends children to only download applications that have many positive user reviews from reliable sources such as the Google Android Market. It also notes that legitimate apps can be offered fraudulent updates.

2. Public WiFi

Public WiFi can be insecure, which risks criminals ‘listening in’ to spy on any information being sent and received. G Data says children should try to avoid sites that require a login when using free WiFi and should only enter passwords or personal information on encrypted websites (where the address bar says “https://”).

3. Social Media

G Data says children should be made aware that criminals are using sites such as Facebook and Twitter to find users’ personal data, offering a particular warning about sharing geographical locations via mobile apps.

4. Passwords

Strong passwords are essential, warns G Data, recommending that users incorporate numbers and symbols into their passwords and never use the same password across different platforms. It offers a simple way for youngsters to remember multiple passwords by incorporating the name of the service into the password; for example “Eddyfacebookwillems12!” for Facebook and “Eddytwitterwillems12!” for Twitter.

5. Mobile Security Solution

Finally, G Data recommends that users install an effective security solution on their mobile device. The solution should regularly scan for viruses and should also check authorisation for installed apps. It points to its own security solution - G Data MobileSecurity - as one of the options available.

We spoke to Eddy Willems of G Data in November last year. Click here to hear the podcast or click here for a summary of the conversation.
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