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Ofcom says mobile contracts should ditch inflation-related price rises

Ofcom says mobile contracts should ditch inflation-related price rises

UK telecoms regulator Ofcom wants to ban inflation-related rises in phone and broadband contracts. Instead, it says any potential mid-contract price rises should be set out in pounds and pence.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Thursday, December 17, 2020

Annual Ofcom report reveals mobile coverage hits and misses

UK telecoms regulator Ofcom has published its annual Connected Nations report, analysing the availability of mobile communications services across the country.

It notes that all the UK’s major mobile network operators continued to roll out new 5G coverage this year. There are now around 3,000 5G transmitters across England, Wales, Scotland and Northern Ireland, which is ten times as many as last year. 87% are in England, 7% in Scotland and 3% in Wales and 3% in Northern Ireland.

There’s outdoor 4G coverage from all four networks for 97.5% of UK properties, although this is weighted towards towns and cities: it’s just 87% outside rural properties. However, 8.6% of the UK’s land mass can be described as 4G ‘not spots’, with no mobile network available.

Despite usage changing due to the coronavirus pandemic and increased home-based working, the number of reported network resilience and security problems was largely similar to recent years.

The report also looks at fixed-line broadband service, noting that 7.9 million UK homes – 27% of UK properties – can now access gigabit-speed broadband (downloads of at least 1000Mb/s). Northern Ireland and Scotland have the highest availability, with 56% and 42% of homes respectively able to choose these services. The UK's current average broadband speed is 72 Mbit/s. 0.6% of properties across the UK (around 190,000) still cannot get broadband download speeds of at least 10Mbit/s and upload speeds of 1Mbit/s. Some of these properties are also unable to connect to 4G indoors: Ofcom estimates 43,000 premises in the UK are unable to access either a decent fixed-line broadband service or good indoor 4G coverage.

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