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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Wednesday, October 7, 2009

Will the Microsoft geeks use it?

James Rosewell writes:

Whilst the mainstream press were busy covering the marketing launch of Windows Mobile 6.5 or Windows Phone as it’ll now be known, I spent some time with the geeks looking under the hood at Microsoft’s new desktop (Windows 7) and server (Server 2008 R2) operating systems. The event was packed full of IT professionals whose jobs and careers are heavily involved with Microsoft. They were there to learn about the latest products ready for deploying them within their organisations. These are the people that keep e-mail systems working, decide what applications you’ll be using at work, choose the technology that companies use on the web and increasingly steer corporate mobile strategy.

So what mobile phones were these people using? Apart from the Microsoft employees, the people I spoke to and observed during the day were iPhone users. Microsoft by their own confession have a strong relationship with developers and the techies that decide on and deploy their products. A lot of these people have loyally defended Microsoft against Apple and Unix alternatives in the desktop and server markets for decades. If these people aren’t persuaded to give up their iPhones, Androids and Nokias and move to Windows Phone, Microsoft will struggle to establish a more significant share of the Smartphone market.

If Windows Phone - and its successor, Windows Mobile 7, due in 2010 - aren’t seriously impressive and capture this niche, Microsoft’s mobile strategy faces a serious setback. A lot will depend on the reliability of the mobile, the ease of use and of course the obligatory Windows Marketplace application store and the developers who’ll be needed to create compelling content for it.

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Recent Podcasts

Podcast - 11th June 2010

Ben Whitaker of Masabi talks about mobile ticketing, including his company's recent partnership with thetrainline.com that'll enable almost any mobile phone user to buy train tickets when they're on the move. (An extended version of the interview from Wednesday's podcast).
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Podcast - 9th June 2010

Apple announces the iPhone 4, Iridium prepares 72 new satellites and Orange reveals a phone charger powered by hot feet. In addition there's a conversation with Ben Whitaker of Masabi about his company's plans to introduce rail tickets on mobile phones across the UK.

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Podcast - 2nd June 2010

HipLogic CEO Mark Anderson talks about his company's information and entertainment application, which is being preloaded onto mobile phones at The Carphone Warehouse. And, as usual, there's a look at all the week's other major mobile industry headlines.

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Podcast - 26th May 2010

Iain, James and Mark discuss the week's headlines, from the Nokia/Yahoo! partnership and Google's AdMob approval to one-sided phone calls. There's also an interview with Andrew Grieve and Paul Erickson from fSONA; a company that offers 'optical wireless' technology to relieve network capacity problems.

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Podcast - 19th May 2010

This week's podcast is dominated by the results from the Interphone 'brain cancer' mobile phone research, although there's also time for Iain, James and Mark to talk about Google, Bluechipworld, Vodafone MVNOs, giffgaff, 3D mobile video, HTC's legal action and houses without fixed-line phones.

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