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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Wednesday, October 7, 2009

Will the Microsoft geeks use it?

James Rosewell writes:

Whilst the mainstream press were busy covering the marketing launch of Windows Mobile 6.5 or Windows Phone as it’ll now be known, I spent some time with the geeks looking under the hood at Microsoft’s new desktop (Windows 7) and server (Server 2008 R2) operating systems. The event was packed full of IT professionals whose jobs and careers are heavily involved with Microsoft. They were there to learn about the latest products ready for deploying them within their organisations. These are the people that keep e-mail systems working, decide what applications you’ll be using at work, choose the technology that companies use on the web and increasingly steer corporate mobile strategy.

So what mobile phones were these people using? Apart from the Microsoft employees, the people I spoke to and observed during the day were iPhone users. Microsoft by their own confession have a strong relationship with developers and the techies that decide on and deploy their products. A lot of these people have loyally defended Microsoft against Apple and Unix alternatives in the desktop and server markets for decades. If these people aren’t persuaded to give up their iPhones, Androids and Nokias and move to Windows Phone, Microsoft will struggle to establish a more significant share of the Smartphone market.

If Windows Phone - and its successor, Windows Mobile 7, due in 2010 - aren’t seriously impressive and capture this niche, Microsoft’s mobile strategy faces a serious setback. A lot will depend on the reliability of the mobile, the ease of use and of course the obligatory Windows Marketplace application store and the developers who’ll be needed to create compelling content for it.

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Recent Podcasts

Podcast - 10th March 2010

Jack Wraith, chief executive for the Telecommunications UK Fraud Forum and chairman of the Mobile Industry Crime Action Forum, talks to Iain Graham about mobile phone crime and security. In addition, James and Mark join Iain for their regular look at the week's mobile industry headlines.

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Podcast - 3rd March 2010

The Fonecast takes an in-depth look at the week's headlines. T-Mobile and Orange are given the go-ahead to merge their UK businesses, consumers get more protection when using mobile data in Europe, O2 announces its UK results and Skype drops support for Windows Mobile phones.

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Podcast - 24th February 2010

Iain, James and Mark are all back in the UK for a Mobile World Congress retrospective, a look at the week's mobile industry headlines and an interview with Rolf Schmitz from Dolby Mobile.

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Podcast - 19th February 2010

Two interviews from this week's Mobile World Congress in Barcelona: Jeff Taylor, co-founder of mobile phone producer INQ Mobile, and Simon Bransfield-Garth from voice security company Cellcrypt.

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Podcast - 18th February 2010

James Rosewell and Mark Bridge have another report from Mobile World Congress in Barcelona. They interview Mary Carol Harris fom Visa Europe about mobile money and they discuss the event's other big news, from applications and product launches to NTT DoCoMo's eye-controlled headphones.

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