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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Friday, September 5, 2014

Vodafone UK to end its Phones 4u network agreement and boost its Dixons Carphone partnership

It’s reported that Vodafone UK won’t renew its network agreement with Phones 4u when it ends in February next year. This means Phones 4u shops will not be able to offer ‘pay monthly’ connections and upgrades on the Vodafone network. It already does not offer these connections via O2 or Three.

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Vodafone is also said to be strengthening its partnership with the newly merged Dixons Carphone business.

Phones 4u launched its own EE-based LIFE Mobile virtual network in 2013. It also has relationships with EE and with Virgin Mobile, which runs as a MVNO via EE.

[Sources: FT.com; Telegraph.co.uk; Mobile News]

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