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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Friday, August 5, 2011

Rhona Cashman from OtterBox explains the secrets of mobile phone cases

Mark Bridge writes:

A mobile phone case is often seen simply as a revenue opportunity for retailers. But, as you might expect, there’s a lot more to this type of accessory than first meets the eye.

I started this week’s podcast feature by asking Rhona Cashman from protective case manufacturer OtterBox why mobile phone dealers should be discerning about the cases they sell.

“Our cases are all about the protection. We see OtterBox as offering an opportunity to sell a smartphone to customers who might previously have been concerned about having a smartphone, or who would have been worried about damaging an expensive device. It opens up new avenues and opportunities for resellers that they would never have considered for smartphone devices. We know plenty of construction companies who’ve deployed maybe an iPhone into their companies, which would never have been possible if they didn’t have an OtterBox on their device.”

Rhona went on to explain that OtterBox works closely with many manufacturers to ensure that tailored cases are available when new devices launch, although “we were in the queue waiting for an iPhone 4 when it was launched, same as everybody else!”

You can listen to the full interview with Rhona Cashman from OtterBox by using the built-in audio player on our website, finding the programme via iTunes or by downloading the MP3 file.
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Recent Podcasts

Podcast - 10th March 2010

Jack Wraith, chief executive for the Telecommunications UK Fraud Forum and chairman of the Mobile Industry Crime Action Forum, talks to Iain Graham about mobile phone crime and security. In addition, James and Mark join Iain for their regular look at the week's mobile industry headlines.

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Podcast - 3rd March 2010

The Fonecast takes an in-depth look at the week's headlines. T-Mobile and Orange are given the go-ahead to merge their UK businesses, consumers get more protection when using mobile data in Europe, O2 announces its UK results and Skype drops support for Windows Mobile phones.

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Podcast - 24th February 2010

Iain, James and Mark are all back in the UK for a Mobile World Congress retrospective, a look at the week's mobile industry headlines and an interview with Rolf Schmitz from Dolby Mobile.

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Podcast - 19th February 2010

Two interviews from this week's Mobile World Congress in Barcelona: Jeff Taylor, co-founder of mobile phone producer INQ Mobile, and Simon Bransfield-Garth from voice security company Cellcrypt.

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Podcast - 18th February 2010

James Rosewell and Mark Bridge have another report from Mobile World Congress in Barcelona. They interview Mary Carol Harris fom Visa Europe about mobile money and they discuss the event's other big news, from applications and product launches to NTT DoCoMo's eye-controlled headphones.

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