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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Tuesday, July 21, 2009

The Singularity is… errm… on its way, I think

Mark Bridge writes:

I’m an optimist. I’m not quite sure why I’m wired that way but I’m perfectly happy with it. Much as you’d expect, I suppose. And although I tend not to tap-dance in the gutter when it’s raining, I firmly believe that life is like a musical.

That’s probably why I’m such a fan of what’s become known as ‘the Singularity’; a point when technology and evolution are expected to combine. As computers become smarter, so they’ll be able to build smarter computers themselves – and before you know it they’ll be repairing people and improving the design. If all goes well I’ll look like a combination of Robocop and Jude Law.

Of course, it might not quite work out that way. Watch out for Skynet, Agent Smith and the Master Control Program.

“Fascinating”, I hear you say. “Bring on the medical nanobots. But what’s all this got to do with mobile phones?”

Excellent question. It’s just that when I start looking towards the future, it seems that current mobile technology is a bit clunky. That’s when my optimism gets a bit shaky. Forget artificial intelligence, I don’t even have decent coverage at home unless I pay Vodafone to steal my broadband with one of its femtocells. Many of us are still using a stylus to peck at tiny on-screen characters. GPS mapping can be painfully slow to respond. Calls drop. Batteries expire. Networks get overcrowded. Even the much-loved iPhone is acclaimed predominantly for its operating system, not for its technological advance.

Which, as Carrie Bradshaw often said, got me to thinking. Exactly what am I looking for in my next phone?

I want plenty of memory. Actually, no I don’t. I want access to the memory that’s on my laptop in my office. The laptop that’s too big to carry everywhere. So perhaps I need a smaller laptop. Maybe I do want plenty of memory after all. Oh, and a physical keyboard. Or at least a decent-sized on-screen keyboard. But not too big, otherwise I’ll have the laptop problem again. And I’ll look a bit daft holding it to my ear. Perhaps the ‘Spider Computer’ that Ericsson mentions in its Life in 2020 project. Mind you, when I was younger (and stronger) I carried a Nokia Communicator for a while. Now, that was a cutting-edge piece of kit.

I’m pretty sure the basic technology I want all exists today. To start with, I can already store all my data in the cloud. I may not trust it but I can certainly do it. Apple’s multi-touch screen was born with the iPhone, while Nokia has patented ultrasonic gesture control. Augmented reality is starting to go mainstream – just imagine how well it would work with a pair of video glasses. (I’ll do without the Bluetooth contact lenses for a while). I can even get a computer that fits into the size of a plug. So my portable, easily controllable device is realistic. Why can’t I find it?

The answer, I fear, is the stuff that’s bugged mobile phone owners since Ernie Wise called Vodafone’s office above the curry house in 1985. It’s battery life. It’s coverage. It’s cost. And it’s combining them all in a device that doesn’t compromise one in favour of the others.

All we seem to be doing at the moment is dancing round the edges of the problem. It feels as though there’s something just waiting to be invented – or improved – or perfected – and then I’ll have the mobile phone I want. I don’t know what the answer is… but I’m hoping it’ll be delivered by singing rats in a gondola. Or something very similar, with music by Marvin Hamlisch.

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Recent Podcasts

Podcast - 24th June 2009

We're talking about plenty of new products and services in this week's podcast, including the iPhone 3GS, augmented reality browsers and stealth headsets. Meanwhile, Faisal Sheikh from Fone Doctors tells us that consumers are now looking at operating systems, not brand names, when they choose a new phone.

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Podcast - 17th June 2009

This week the team takes a look at mobile web browser security... and explains why your bank's recommended browser isn't as safe as you might expect. Plus, as usual, there's an in-depth look at the week's industry headlines.

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Podcast - 10th June 2009

Iain, Mark and James look at the new iPhone and talk to Ethelbert Williams about the Nokia Point & Find service. Plus there's room for the rest of the week's mobile industry headlines.

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Podcast - 5th June 2009

In this special extended interview, Suneet Singh Tuli talks to Iain Graham about the PocketSurfer device. They discuss form factors, flat-rate charging for data, roaming charges, convergence, consumer acceptance - and the forthcoming PocketSurfer3.

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Podcast - 3rd June 2009

This week's edition of The Fonecast seems to be disproportionately full of good news... not that we're complaining. There's also an interview with Suneet S Tuli, who's CEO of the company behind the PocketSurfer2 mobile internet device.

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