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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Sunday, August 8, 2021

5G roaming to jump from under 5 million subscribers to over 200 million in five years

A new report from communications research consultancy Juniper Research expects the number of worldwide roaming subscribers using 5G services to increase from 4.5 million this year to 210 million in 2026. Its report, 5G Roaming Strategies: Future Outlook, Opportunities & Market Forecasts 2021-2026, encourages mobile operators to increase their 5G roaming support and to develop 5G-enabled roaming features such as roaming analytics, sponsored roaming and ‘steering’ of roaming usage to favoured partners.

The report predicts that competition between 5G networks will intensify as roaming availability increases, noting that users will expect bandwidth and latency when roaming to compare favourably with their home networks. This will drive roaming providers to introduce value-added services to meet this demand.

Global roaming data traffic from 5G subscribers is expected to increase from 2.6 petabytes (2.6 million gigabytes) in 2021 to 770 PB by 2026.

Scarlett Woodford, the author of the research report, said “As demand for international travel returns, operators must adjust to the significant uptake of 5G subscriptions during the pandemic. A failure to provide 5G roaming capabilities in key travel destinations will diminish brand reputation amongst subscribers and lead to churn to competitors.”

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