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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Saturday, May 22, 2021

Ofcom wants more availability of mobile signal boosters in the UK

New proposals from UK communications regulator Ofcom would allow customers to buy a wider range of indoor mobile repeaters to boost mobile phone signals within a small area.

The general sale of mobile repeaters was authorised by Ofcom in 2018. Two different types of repeater were legalised: static indoor repeaters, which are designed for homes and offices, and low gain in-vehicle repeaters for cars and commercial vehicles.

Some of the technical requirements set out at that time would be relaxed under Ofcom’s new proposals, offering indoor signal boosters that would work with multiple network operators rather than just a single network. Ofcom also wants to make it easier for consumers to see which unlicensed booster devices are legal to use.

The consultation on Ofcom’s proposals will run until 28th July 2021.
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