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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Sunday, January 8, 2012

Last week at The Fonecast: 9th January 2012

Mark Bridge writes:

Happy New Year and welcome back to our weekly news summary (which is also available by email if you register online). Thanks to the Bank Holiday last Monday we’ve had a relatively gentle start to the year, although I’m sure this week’s CES show in Las Vegas will generate plenty of product news.

One person who’s had a dramatic start to 2012 is Scott Thompson, who is leaving PayPal to join Yahoo! as its new CEO. He’s taking over from interim CEO Tim Morse, who returns to his role as Chief Financial Officer. Mr Morse, as I’m sure you’ll remember, replaced Carol Bartz in October 2011.

There’s also big (or biggish) news from Nokia. It’s acquired Norwegian mobile software company Smarterphone, which gives it control of yet another mobile operating system. The deal actually took place in November but has only just been announced.

Here in the UK, Everything Everywhere has said it’ll be hosting China Telecom’s new virtual network. This is something of a milestone, as it’s believed to be the first time a Chinese telecom operator has launched its own virtual network outside China.

Meanwhile, O2 is busy creating Europe’s biggest free WiFi zone. When completed, it’ll cover the Westminster, Kensington and Chelsea areas of London - and should at least partially be in place for the Olympics.

And there was a rap on the knuckles for the EM Radiation Research Trust, who’d warned men not to keep their mobile phones in their trouser pockets. The ASA said these ads were likely to cause unjustifiable distress... particularly given their placement in gents’ toilets.

In addition to all this, we’ve started the year with a fair few research reports. Mobile video usage is expected to increase eight-fold during the next five years, we’ve learned that 1% of mobile users consume 50% of all mobile data, mobile coupon redemption rates are expected to be 8 times better than paper coupons, iPad users are believed to have downloaded three billion applications since the tablet was launched - and more than half of all handsets shipped worldwide in the next 12 months are expected to be 3G or 4G mobile phones.

All pretty upbeat, I’d say. Looks like 2012 is going to be fun!

This week we’re hosting the Carnival of the Mobilists, which collects and summarises the best mobile blogging from around the web. Head straight for our Opinion section to find the ‘Carnival’, or visit mobili.st to learn more about the mobile blogging community.

Start your week with a reminder of the latest headlines. Simply register at TheFonecast.com by clicking the link at the top right-hand corner of our home page and we’ll send you this weekly news summary by email.
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Recent Podcasts

A week of mobile industry news, including the latest security and privacy concerns

Podcast - 16th April 2014

We begin this week's podcast with a discussion about the Heartbleed bug, the effect it's having on the mobile industry and the wider issues for all internet users.

We're also talking about the future of BlackBerry, UK 4G coverage, new CEOs, Bluetooth connectivity, privacy concerns and the next generation of mobile processors.

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A new mobile move from Microsoft, a roaming revolution in Europe... and much more

Podcast - 9th April 2014

This week's podcast starts with news from Microsoft about an update to its Windows Phone platform and a cost-free OS offer to hardware manufacturers.

There's also a new flagship smartphone from Nokia, a roaming announcement from the European Parliament, a UK virtual mobile network from The Co-operative Group, a change at the top for Mozilla, retail expansion for Vodafone and an awkward end to BlackBerry's relationship with T-Mobile in the USA.

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Acquisitions, banking, complaints... and the rest of the week's mobile industry news

Podcast - 2nd April 2014

Acquisition announcements from Facebook and Intel are the first stories in this week's look at the latest UK mobile industry headlines.

They're followed by news about mobile payments, mobile banking, a phone with an invisible solar panel, customer complaints, low-cost 4G smartphones, productivity apps and an intriguing case of WhatsApp-itis.

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Smartphones, smart watches and SMS spam: all the week's mobile industry news headlines

Podcast - 26th March 2014

Iain Graham, James Rosewell and Mark Bridge are reunited for their regular weekly look at the latest UK mobile industry headlines.

Today they're talking about smart watches, an Apple iPhone announcement, the new HTC One M8, the closure of Ovivo Mobile, text spam, peer-to-peer messaging, government hacking and mergers.

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Designing mobile phones for seniors: we talk to Doro and Emporia Telecom

Podcast - 21st March 2014

Producing mobile phones for older customers requires much more than big buttons and a simple interface. At Mobile World Congress last month we spoke to two major players in this growing sector: Swedish company Doro and Austria's Emporia Telecom.

Our first conversation was with Harald Obereder, Chief Technology Officer at Emporia, who spoke to Mark Bridge about handset design and user interface design. This was followed by an interview with Chris Millington, Managing Director for Doro UK and Ireland, about research and development in the 'senior tech' market.

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