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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Thursday, January 30, 2014

Turn your radio on

FM radio activated for BlackBerry Z30, BlackBerry Q10 and BlackBerry Q5 users

Mark Bridge writes:

There was great news for some BlackBerry owners this week. The new 10.2.1 update to the BlackBerry 10 OS was released, offering a new incoming call screen, SMS and email groups, more options for locking and unlocking, extra battery usage information, enterprise features and - for customers with a BlackBerry Z30, BlackBerry Q10 or BlackBerry Q5 smartphone - an FM radio.

To quote BlackBerry’s announcement: “the new software update unlocks the built-in FM radio in those handsets. You can listen to local FM stations, which does not require any network connection.”

Hang on a moment. Am I missing something?

The BlackBerry Q10 went on sale in the UK last April. £579.99-worth of technology. Lovely. Touch-sensitive display and a QWERTY keyboard.

And if you bought one, you’ve been carrying it around WITH A USELESS FM RADIO FOR THE PAST NINE MONTHS.

As far as I can tell, BlackBerry deliberately put it in there - unless some rogue hardware developer sneaked an extra radio in when no-one was looking - and then decided to hide it away for half of your 18-month contract. We need to believe the hardware had been developed but no-one had worked out how to get the software part operational.

I really don’t understand.

Still, as Albert Brumley wrote - and Ray Stevens sung almost 35 years later:

“Everybody has a radio receiver
All you got to do is listen for the call”

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Recent Podcasts

A week of mobile industry news, including the latest security and privacy concerns

Podcast - 16th April 2014

We begin this week's podcast with a discussion about the Heartbleed bug, the effect it's having on the mobile industry and the wider issues for all internet users.

We're also talking about the future of BlackBerry, UK 4G coverage, new CEOs, Bluetooth connectivity, privacy concerns and the next generation of mobile processors.

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A new mobile move from Microsoft, a roaming revolution in Europe... and much more

Podcast - 9th April 2014

This week's podcast starts with news from Microsoft about an update to its Windows Phone platform and a cost-free OS offer to hardware manufacturers.

There's also a new flagship smartphone from Nokia, a roaming announcement from the European Parliament, a UK virtual mobile network from The Co-operative Group, a change at the top for Mozilla, retail expansion for Vodafone and an awkward end to BlackBerry's relationship with T-Mobile in the USA.

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Acquisitions, banking, complaints... and the rest of the week's mobile industry news

Podcast - 2nd April 2014

Acquisition announcements from Facebook and Intel are the first stories in this week's look at the latest UK mobile industry headlines.

They're followed by news about mobile payments, mobile banking, a phone with an invisible solar panel, customer complaints, low-cost 4G smartphones, productivity apps and an intriguing case of WhatsApp-itis.

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Smartphones, smart watches and SMS spam: all the week's mobile industry news headlines

Podcast - 26th March 2014

Iain Graham, James Rosewell and Mark Bridge are reunited for their regular weekly look at the latest UK mobile industry headlines.

Today they're talking about smart watches, an Apple iPhone announcement, the new HTC One M8, the closure of Ovivo Mobile, text spam, peer-to-peer messaging, government hacking and mergers.

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Designing mobile phones for seniors: we talk to Doro and Emporia Telecom

Podcast - 21st March 2014

Producing mobile phones for older customers requires much more than big buttons and a simple interface. At Mobile World Congress last month we spoke to two major players in this growing sector: Swedish company Doro and Austria's Emporia Telecom.

Our first conversation was with Harald Obereder, Chief Technology Officer at Emporia, who spoke to Mark Bridge about handset design and user interface design. This was followed by an interview with Chris Millington, Managing Director for Doro UK and Ireland, about research and development in the 'senior tech' market.

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