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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Friday, March 7, 2014

Key themes from Mobile World Congress 2014

by Andrew Skinner, Relationship Director of the Technology, Media & Telecoms team at Barclays

The GSMA reported that 85,000 visitors attended Mobile World Congress this year, breaking all previous records for the show. Andrew Skinner, Relationship Director of the Technology, Media & Telecoms (TMT) team at Barclays, reflects on his time in Barcelona and some of the key themes to come out of this year’s show.

Security and privacy was a big focus at MWC 2014, with industry leaders Samsung announcing Knox, a secure solution for mobile devices. Whether they are owned by corporations or employees smart phones and tablets are increasingly used to access sensitive corporate networks and data, and an interesting product launch was the super secure Blackphone. Whether or not companies are genuinely planning to place more emphasis on mobile device security remains to be seen, but it will be fascinating to see how uptake and adoption of secure devices and services changes over the course of the next 12 months.

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Wearable technology was everywhere at the show, and many devices had healthy living as the technology driver. This is a market that will eventually evolve beyond fitness bands and heart rate monitors and Sony’s SmartBand promises to track every aspect of a user’s life. Meanwhile, Samsung unveiled no less than three different variations of smart watch, all of which extend the functionality of mobile technology, although one of these is still fitness and wellbeing-centric.

For both carriers and handset manufacturers, 4G is still being pushed as huge investments are made in the infrastructure to support it, and a variety of handsets that are 4G enabled. LTE isn’t without its issues at the minute but user adoption does seem to be picking up pace. As for 5G, while some people at the show were certainly talking about it and it’s being invested in heavily, we’re probably a few years off this becoming a reality. The EU is pushing for 5G roll-out plans to be ready by 2015 though and the speeds data could be whizzing around the globe at in the not too distant future are extremely exciting prospects.

The GSMA was keen to promote the benefits of Near Field Communications, with mobile accessory manufacturer Incipio offering attendees free NFC enabled sleeves for iPhones, so users could make use of the NFC access points in the conference hall.

The Internet of Things is slowly gaining traction and, with 2014 touted by many as the year it could go mainstream, it was a common theme throughout the show. The number of ‘connected cars’ on display at MWC this year goes to show just how intertwined disparate industries are becoming as connectivity becomes an essential component of virtually every piece of hardware on the market. From the connected home, to the GSMA’s Connected City stand, every ‘thing’ is being connecting to everything else.

As ever, a really compelling few days at the mobile industry’s premier event, characterised by some fascinating key note speeches and product launches. Barclays will be watching with interest to see which of these technologies companies invest in this year, and whether they can drive widespread adoption.

As well as reading the latest mobile industry news and opinion on our web site, you can hear the week's top mobile industry news stories in our weekly podcasts. Listen to the programmes online, by subscribing free via iTunes, by using our RSS feed or on the Stitcher.com mobile app.
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Recent Podcasts

A week of mobile industry news, including the latest security and privacy concerns

Podcast - 16th April 2014

We begin this week's podcast with a discussion about the Heartbleed bug, the effect it's having on the mobile industry and the wider issues for all internet users.

We're also talking about the future of BlackBerry, UK 4G coverage, new CEOs, Bluetooth connectivity, privacy concerns and the next generation of mobile processors.

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A new mobile move from Microsoft, a roaming revolution in Europe... and much more

Podcast - 9th April 2014

This week's podcast starts with news from Microsoft about an update to its Windows Phone platform and a cost-free OS offer to hardware manufacturers.

There's also a new flagship smartphone from Nokia, a roaming announcement from the European Parliament, a UK virtual mobile network from The Co-operative Group, a change at the top for Mozilla, retail expansion for Vodafone and an awkward end to BlackBerry's relationship with T-Mobile in the USA.

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Acquisitions, banking, complaints... and the rest of the week's mobile industry news

Podcast - 2nd April 2014

Acquisition announcements from Facebook and Intel are the first stories in this week's look at the latest UK mobile industry headlines.

They're followed by news about mobile payments, mobile banking, a phone with an invisible solar panel, customer complaints, low-cost 4G smartphones, productivity apps and an intriguing case of WhatsApp-itis.

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Smartphones, smart watches and SMS spam: all the week's mobile industry news headlines

Podcast - 26th March 2014

Iain Graham, James Rosewell and Mark Bridge are reunited for their regular weekly look at the latest UK mobile industry headlines.

Today they're talking about smart watches, an Apple iPhone announcement, the new HTC One M8, the closure of Ovivo Mobile, text spam, peer-to-peer messaging, government hacking and mergers.

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Designing mobile phones for seniors: we talk to Doro and Emporia Telecom

Podcast - 21st March 2014

Producing mobile phones for older customers requires much more than big buttons and a simple interface. At Mobile World Congress last month we spoke to two major players in this growing sector: Swedish company Doro and Austria's Emporia Telecom.

Our first conversation was with Harald Obereder, Chief Technology Officer at Emporia, who spoke to Mark Bridge about handset design and user interface design. This was followed by an interview with Chris Millington, Managing Director for Doro UK and Ireland, about research and development in the 'senior tech' market.

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