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Ofcom says mobile contracts should ditch inflation-related price rises

Ofcom says mobile contracts should ditch inflation-related price rises

UK telecoms regulator Ofcom wants to ban inflation-related rises in phone and broadband contracts. Instead, it says any potential mid-contract price rises should be set out in pounds and pence.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Sunday, August 8, 2021

UK adults spent more time online last year than other Europeans

Smartphone usage almost four times greater than computer

Ofcom's Online Nation 2021 report shows that UK adults spent more time online (via computers, smartphones or tablets) in 2020 than people in Germany, France or Spain.

It was an unprecedented year, when the coronavirus pandemic saw an increase in people relying on online services for communication, entertainment, culture, shopping, work and study. However, the average time spent online per user per day only increased by 9 minutes year-on-year.

The annual report from the independent regulator and competition authority for UK communications notes that adults in the UK spent 3 hours and 37 minutes online each day in 2020. That’s over an hour longer than people in Germany or France and 30 minutes more than Spain – but an hour less than adults in the USA.

Figures from September 2020 show that internet usage via smartphone is almost four times greater than online access on a computer: UK internet users spent an average of 2 hours and 19 minutes a day online via their phones but just 37 minutes on a computer.

Overall, the UK’s online shopping bill increased by 48% from 2019 to nearly £113 billion last year. (The previous four years had seen an average annual increase of 13%.) During lockdown in March 2020, 35% of all retail spending was taking place online – up from 20% in 2019. Spending on and in mobile apps during 2020 was up to almost £2.45 billion, with Tinder, Disney+, YouTube and Netflix generating the most income.

A sizeable minority of households still have no internet access via fixed-line or mobile devices: in March 2021, 6% of homes – around one and a half million – had no way to get online.

Full details of the report can be viewed online at ofcom.org.uk

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Recent Podcasts

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