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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Monday, October 6, 2014

Check if an Apple iPhone has been reported as stolen

Apple has created an online tool that lets iPhone users and potential customers check the Activation Lock of a handset.

Activation Lock is an aspect of the ‘Find My iPhone’ service. Whenever a customer loses their iPhone or iPad (running iOS7 and above) and activates the Find My iPhone service, the Activation Lock will prevent anyone else from erasing or using the phone without the customer’s Apple ID and password.

It’s now possible to see if ‘Find My iPhone’ has been activated on any iPhone if the IMEI or Apple serial number is known.

This reduces the risk of a customer unwittingly buying a stolen iPhone that turns out to be worthless.

[Apple: Check Activation Lock Status]

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