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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Saturday, April 16, 2011

This week at The Fonecast: 16th April 2011

Mark Bridge writes:

We started this week with a story that grabbed plenty of attention. It was a report from Billmonitor.com that claimed we in the UK were wasting almost £5 billion every year by choosing the wrong mobile tariffs. Although I remained a little cynical about some of the detail, there’s no doubt that many consumers could be better off if they switched tariff - or even network. And now, with 1-day number porting available, it’s easier than ever.

Also hitting the mainstream press was Everything Everywhere, which was getting hassle for being the only UK operator charging charities to handle their text message donations. It’s since decided to give 100% of donations to 100% of charities; a pretty dramatic turnaround from two years ago when none of the UK networks were offering any significant concessions for SMS payments.

Talking of payments, American Express did a deal with mobile payment service Payfone to enhance its virtual wallet. The results are only available in the US at the moment, so don’t get too excited. Better news for the rest of us came from Juniper Research, forecasting almost 300 million NFC-capable smartphones around the globe by 2014; the equivalent of at least 1 in 5 worldwide.

There was UK-specific good news from Chinese telecoms firm Huawei, with plans to create 500 new UK jobs during the next three years - and many more through subcontracting. And I have no doubt that the company was also pleased to see the end of its legal dispute with Motorola, although it very much looks as though Huawei came out on top.

Other manufacturing news came from Nokia with two new smartphones and an updated version of Symbian, nicknamed Symbian Anna. (I suspect Symbian may not ever reach the end of the naming alphabet).

Apart from that, there wasn’t much unexpected. Google’s financial results showed it was doing okay. PC sales weren’t doing so well. Apple is expected to sell plenty of tablets. And some people don’t show very much online common sense when using their mobile phones.

Just try to make sure you’re not one of them!


Stay ahead by reading this weekly summary before everyone else!  Click the ‘register’ link in the top right-hand corner of our website and we’ll send you our news summary by email every week.

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5/31/2011 7:54 AM

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