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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Tuesday, September 4, 2012

With instant-pay apps, wallets can stay home

Ted Landphair of voanews.com writes:

A lot of people gave up carrying much cash a long time ago, since they knew ‘plastic’ - a credit or debit card, or a store or public transit ‘smart card’ - would be accepted just about everywhere.

But to hear tech companies tell it, plastic cards will be museum pieces as well before long.

It’s all because young people, in particular, love their mobile devices so much - and despise the time-wasting process of digging out a credit card, presenting it to a clerk or swiping it on a card reader, waiting for the sale to be approved, then writing their signatures on a paper receipt or the reader.

It’s all so 20th Century.

So companies such as Google developed technology that allows customers to simply wave their phones against a reader. It instantly picks up the product and your account information, confirms the sale, and sends a receipt to your phone.

The idea has come so far that technology inside some stores - or even on the street near one - can detect that your handheld phone or other device is in the area and send you quick messages, telling you about sales or special discounts.

And all that’s getting a run from an even newer application, called ‘Card Case’, devised by the payments company Square. With it, you walk into a store, or pass a vendor on the street who has the right technology, and see something you’d like to buy.

You simply give the salesperson your name, and he or she calls it up on a small screen. If the picture there matches you, the device instantly checks your balance and approves the sale, and the item is yours. No swiping. No signing. No receipt. The details of the transaction show up on your phone.

“In one case, I walked into Pinkie’s Bakery [in San Francisco] and asked for a cupcake,” tech writer Farhad Manjoo wrote in the online magazine Slate.

“The cashier told me my total, and I said, ‘Put it on Farhad’s tab.’ She saw my name and photo on her iPad, tapped it, and I was done. The experience was magical - almost creepy.”

“Bye-bye, Wallets,” wrote Time magazine when reviewing this trend last month. Its technology writer, Harry McCracken, went a whole week without carrying one.

Or almost a whole week. At a baseball game, his ‘Google Wallet’ payment app wouldn’t work. Since he had no physical wallet he was, he wrote, “reduced to begging [my] wife for beer.”

Originally published on voanews.com

 

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