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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Tuesday, January 26, 2021

Record drop for global smartphone production in 2020

The effects of the COVID-19 pandemic caused global smartphone production to drop 11% year-on-year in 2020, reaching 1.25 billion units, according to figures from market research company TrendForce. It says Samsung led the field with 263 million units, followed by Apple (199 million), Huawei (170 million), Xiaomi (146 million), OPPO (144 million), and Vivo (110 million).

However, Huawei's plans to turn its Honor brand into a separate business are likely to see it drop to 7th place in 2021.

TrendForce expects the global smartphone market to gradually recover this year, increasing by 9% to 1.36 billion units. The top six smartphone manufacturers for 2021 are expected to be Samsung, followed by Apple, Xiaomi, OPPO, Vivo, and Transsion.

The penetration rate of 5G smartphones is likely to increase from 19% in 2020 (240 million units) to 37% (around 500 million units) in 2021. Apple led this sector with a 31% market share in 2020 - and is expected to increase this to 35% in the next 12 months.
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