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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Friday, March 6, 2015

Doro to launch its 'Connect & Care' mobile social networking service this summer

Doro, the Swedish company that produces ‘easy to use’ mobile phones for older consumers, has announced plans to launch a mobile-based DIY care service this summer. Doro Connect & Care will combine social networking with a network of volunteers, ensuring that elderly people can receive assistance even if their friends or family aren’t available.

The service isn’t just for emergency use but is also designed to help when family members need a hand with domestic tasks, such as closing a window or moving a heavy object.

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When the service is launched it’ll be offered on compatible Doro mobile phones. A companion app on Android and iOS smartphones will let trusted family members and friends keep an eye on the user’s behaviour, alerting them if their routine changes dramatically.

Details of the volunteer network and the subscription charges will be revealed in the next few months.

Chris Millington, Managing Director of Doro UK, said “We are currently working with our renowned partner organisations on this exciting project – specifically in terms of delivering the volunteer element. We have found that 44% of people are willing to give some of their time to help others living within their local community. This service will help to bring families and their neighbours together in a more meaningful way. Our intelligent and innovative use of mobile technology will once again take huge steps toward bridging the digital divide between the generations.”

In addition, Doro has used Mobile World Congress 2015 to reveal voice-enabled versions of its two newest smartphones, created in partnership with specialist smartphone producer Claria (formerly Telorion). They’ll be called the Doro 820 Claria and Doro 820 Mini Claria.

We spoke to Chris Millington of Doro in our Mobile World Congress 2015 podcast. You can listen to the conversation via the built-in audio player on our website or by downloading the MP3 file.

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