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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Is Android losing its impact for Google?

Mark Bridge writes:

Recent figures released by ABI Research have prompted the market intelligence company to ask whether Google is losing control of the Android ecosystem.

At first glance, Android dominated smartphone shipments for the final quarter of 2013. ABI Research says 77% of the 287 million smartphones shipped in Q4 2013 were running Android.

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It’s time to prepare for the upcoming surge in signaling traffic

Robin Kent writes:

After initially suffering from slow pick up by consumers, 4G has begun to accelerate, and is now well on the way to the forecasted one billion subscribers by 2017. In fact EE, owner of T-Mobile and Orange, recently announced the addition of 493,000 new 4G customers to its existing base of 1.2 million.

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Mobile phone coverage: is this as good as it gets?

Mark Bridge writes:

A new report has highlighted the issue of poor mobile phone coverage in rural Sussex villages. BBC Sussex invited me onto their ‘Sussex Breakfast’ radio show to explain what could be done - and, as usual, I made enough notes for a lecture rather than a three-minute interview.

Here’s what I would have liked to have said if I’d been given a disproportionate amount of time to talk.

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Last week at The Fonecast: 27th January 2014

Expecting the unexpected

Mark Bridge writes:

Great news for mobile phone users. Ofcom’s new rules preventing unexpected mid-contract price rises came into force last week, which means UK consumers can no longer be surprised by their subscription charge increasing while they’re still locked into a minimum-term deal.

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Ofcom changes the rules for mobile phone contracts... and so does O2

Mark Bridge writes:

This week, new Ofcom rules came into force. They’re designed to avoid unexpected price rises during the minimum term of a mobile phone contract. Yes, just because you signed a fixed-term contract doesn’t mean the charges can’t increase. Networks said they needed this option in case of inflation or regulatory changes. Customers felt trapped.

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Thursday, December 18, 2014

BlackBerry Classic isn't a blast from the past... it's a signpost to the Dark Ages

Mark Bridge writes:

If you listen to this week’s edition of The Fonecast - in which we predict what’ll be happening in the mobile telecoms industry during 2015 - you’ll hear James Rosewell say that BlackBerry’s handset business is doomed. Well, actually that’s not quite true. What he says is “BlackBerry, I think, will withdraw from the handset market. They’re going to become a software and a services company.”

And then, just hours after we’ve recorded the programme, BlackBerry announces a brand new smartphone. The BlackBerry Classic. How wrong could James be?

Based on my initial impression: not wrong at all.

I’d interpreted his doom-mongering as hyperbole; as a warning that BlackBerry could find itself in trouble after making a wrong turn or two. But having seen BlackBerry’s newest handset and read the nonsense it’s saying about it, I find myself viewing the BlackBerry Classic as a coffin-lid nail.

The press release says:

Although familiar in appearance, BlackBerry Classic upgrades the BlackBerry Bold 9900 experience with:

  • Three times faster browser
  • 60 percent more screen space
  • 50 percent longer battery life
  • Greater variety of applications through BlackBerry World and the Amazon Appstore

It also quotes BlackBerry CEO John Chen as saying “BlackBerry Classic is the powerful communications tool that many BlackBerry Bold and Curve users have been waiting for.”

Right. So this is a replacement for the BlackBerry Curve series of phones - released between 2007 and 2011 - and the BlackBerry Bold family of phones, which were released between 2008 and 2011. Surprise, surprise. BlackBerry’s newest phone is better than those it was making three years ago.

Alright, enough sarcasm. At least it’s progress, isn’t it?

Well, yes. Compared with the BlackBerry Bold 9900, the BlackBerry Classic is a better phone. But what’s that I hear? The clanking of chains… a shadowy figure emerging from the gloom… no, it’s not the ghost of Christmas Past. It’s a BlackBerry Q10 that’s escaped from the bargain bin. Curiously, it appears to be waving a spec sheet. Let’s take a look.

First, battery life. Well, the Q10 puts up a good show - being a dramatic improvement on the Bold 9900 - but the Classic has the edge: almost four extra hours of theoretical talk time.

Screen size? It’s 3.1 inches for the Q10 but 3.5 inches for the Classic. Except… hang on. Both are 720 pixels by 720 pixels. And there are plenty more similarities elsewhere. Internal storage - both 16GB. Rear camera - both 8 megapixel. Processor - both 1.5GHz. OS - both BlackBerry 10.

So it seems that BlackBerry has made some minor improvements to a two-year-old phone and is trying to sell it as a replacement to owners of even older phones. Selling it to people who didn’t buy the Q10 when it first came out - but hoping they’ll buy it two years later.

Sorry, BlackBerry. That doesn’t seem a great way to assure your future.

You can listen to the 2015 predictions programme on our website audio player, via iTunes, on our RSS feed, by listening on the Stitcher.com mobile app or by downloading the mp3 file directly.

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