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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Is Android losing its impact for Google?

Mark Bridge writes:

Recent figures released by ABI Research have prompted the market intelligence company to ask whether Google is losing control of the Android ecosystem.

At first glance, Android dominated smartphone shipments for the final quarter of 2013. ABI Research says 77% of the 287 million smartphones shipped in Q4 2013 were running Android.

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It’s time to prepare for the upcoming surge in signaling traffic

Robin Kent writes:

After initially suffering from slow pick up by consumers, 4G has begun to accelerate, and is now well on the way to the forecasted one billion subscribers by 2017. In fact EE, owner of T-Mobile and Orange, recently announced the addition of 493,000 new 4G customers to its existing base of 1.2 million.

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Mobile phone coverage: is this as good as it gets?

Mark Bridge writes:

A new report has highlighted the issue of poor mobile phone coverage in rural Sussex villages. BBC Sussex invited me onto their ‘Sussex Breakfast’ radio show to explain what could be done - and, as usual, I made enough notes for a lecture rather than a three-minute interview.

Here’s what I would have liked to have said if I’d been given a disproportionate amount of time to talk.

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Last week at The Fonecast: 27th January 2014

Expecting the unexpected

Mark Bridge writes:

Great news for mobile phone users. Ofcom’s new rules preventing unexpected mid-contract price rises came into force last week, which means UK consumers can no longer be surprised by their subscription charge increasing while they’re still locked into a minimum-term deal.

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Ofcom changes the rules for mobile phone contracts... and so does O2

Mark Bridge writes:

This week, new Ofcom rules came into force. They’re designed to avoid unexpected price rises during the minimum term of a mobile phone contract. Yes, just because you signed a fixed-term contract doesn’t mean the charges can’t increase. Networks said they needed this option in case of inflation or regulatory changes. Customers felt trapped.

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Recent Podcasts

New Lenovo 5G laptop coming to EE in the UK

EE says Lenovo’s new Yoga 5G convertible laptop will be launched exclusively on its mobile network in the UK.

The Lenovo Yoga 5G (known in some markets as the Lenovo Flex 5G) is described by its manufacturer as the world’s first 5G PC. It has a 14-inch touch display and runs Windows 10. A battery life of up to 24 hours is promised, thanks to Qualcomm’s new Snapdragon 8cx 5G Compute Platform.

5G connectivity is currently available from EE in 80 towns and cities across the UK.

Johnson Jia, Senior Vice President and General Manager of the Consumer Business Segment in Lenovo’s Intelligent Devices Group, said “Lenovo introduced the world’s first 5G laptop to equip the mobile generation with smarter technology for always-on connectivity and computing. The hardware is just the first step. With our strategic partnerships with 5G network carriers such as EE, consumers will now be able to access easier, faster and more secure connectivity seamlessly. As 5G computing holds the power to transform user experiences, we believe it can ultimately disrupt the PC industry for the better.”

Marc Allera, CEO of BT’s Consumer division - the parent company of EE - said “Our customers already enjoy the UK’s best mobile experience, and as leaders in 5G, those with the Lenovo Yoga 5G on EE will be able to make the most from our super-fast, high capacity network. As Lenovo’s exclusive partner in the UK, we will help customers get to grips with what this innovative PC has to offer on the go, whether that’s for work, online gaming, or watching the latest HD movies”.

The Lenovo Yoga 5G laptop will be available later this year on EE pay monthly price plans. These prices haven't been confirmed; SIM-free pricing in North America is expected to be from $1,499 (around £1,200).
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Categories: Handsets and manufacturers, Networks and operators, NewsNumber of views: 21359

Tags: lenovo ee 5g pc

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