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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Google Nexus One: quarterback or cheerleader?

Mark Bridge writes:

Four months ago, Google unveiled a new way for consumers to buy an Android mobile phone. In fact, that’s pretty much what the first line of the press release said. The phone was the Nexus One and it was being sold online by Google.

You could buy it SIM-free or you could buy it with a contract – but you’d be buying it from Google’s online shop. You couldn’t buy it on a real high street.

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Why Marketers and Copywriters might actually 'need' an iPad... and soon

John Forde writes:

As I sit tapping away on a keyboard, here at 30,000 feet above the Atlantic, I can't help but think...

Thank God Arthur Summerfield got it all wrong.

See, Arthur was the U.S. Postmaster General for President 'Ike' Eisenhower. And in 1959, he boldly predicted...

"Before man reaches the moon, your mail will be delivered within hours from New York to Australia by guided missiles. We stand on the threshold of rocket mail."

Imagine. I'd hate to think what spam would look like, under those circumstances.

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Google Dictation - "I shall say this only once"

James Rosewell writes:

Back in January 2010 I wrote a brief review of the Google Nexus One that included my thoughts on the not-so-accurate voice dictation feature. From the marketing hype, I had expected to simply speak into the phone and a few seconds later my words would appear as a perfectly formed text message. The reality was somewhat disappointing. For all but the simplest short phrases it struggled to produce the intended words, making it inferior to even the touch-screen keyboard.

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The iPhone and its data are still uneasy bedfellows

Mark Bridge writes:

Being an optimistic cynic isn’t easy. But, hey, I do my best.

Which is why I smiled benignly when I heard this week that WiFi provider The Cloud was offering a free app to O2 iPhone users. It's a simple tool called FastConnect and it'll make it easy for those O2 customers to find free WiFi access via hotspots powered by (you guessed it!) The Cloud.

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Mobile payments could be on the way after all

Mark Bridge writes:

Cash is still king… but its days are numbered. That’s the message from a new report published this week by the Payments Council.

The Payments Council, which is a group of financial institutions that sets strategy for UK payments, has released ‘The Way We Pay 2010’. It shows how the last decade has seen a fall in the percentage of transactions using cash, from 73% in 1999 to 59% in 2009. In just five years time, cash transactions are expected to represent less than 50% – and a further fall to 45% is expected by 2019. Meanwhile, debit card spending in the UK rose from £65 billion in 1999 to £264bn in 2009.

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Thursday, December 18, 2014

BlackBerry Classic isn't a blast from the past... it's a signpost to the Dark Ages

Mark Bridge writes:

If you listen to this week’s edition of The Fonecast - in which we predict what’ll be happening in the mobile telecoms industry during 2015 - you’ll hear James Rosewell say that BlackBerry’s handset business is doomed. Well, actually that’s not quite true. What he says is “BlackBerry, I think, will withdraw from the handset market. They’re going to become a software and a services company.”

And then, just hours after we’ve recorded the programme, BlackBerry announces a brand new smartphone. The BlackBerry Classic. How wrong could James be?

Based on my initial impression: not wrong at all.

I’d interpreted his doom-mongering as hyperbole; as a warning that BlackBerry could find itself in trouble after making a wrong turn or two. But having seen BlackBerry’s newest handset and read the nonsense it’s saying about it, I find myself viewing the BlackBerry Classic as a coffin-lid nail.

The press release says:

Although familiar in appearance, BlackBerry Classic upgrades the BlackBerry Bold 9900 experience with:

  • Three times faster browser
  • 60 percent more screen space
  • 50 percent longer battery life
  • Greater variety of applications through BlackBerry World and the Amazon Appstore

It also quotes BlackBerry CEO John Chen as saying “BlackBerry Classic is the powerful communications tool that many BlackBerry Bold and Curve users have been waiting for.”

Right. So this is a replacement for the BlackBerry Curve series of phones - released between 2007 and 2011 - and the BlackBerry Bold family of phones, which were released between 2008 and 2011. Surprise, surprise. BlackBerry’s newest phone is better than those it was making three years ago.

Alright, enough sarcasm. At least it’s progress, isn’t it?

Well, yes. Compared with the BlackBerry Bold 9900, the BlackBerry Classic is a better phone. But what’s that I hear? The clanking of chains… a shadowy figure emerging from the gloom… no, it’s not the ghost of Christmas Past. It’s a BlackBerry Q10 that’s escaped from the bargain bin. Curiously, it appears to be waving a spec sheet. Let’s take a look.

First, battery life. Well, the Q10 puts up a good show - being a dramatic improvement on the Bold 9900 - but the Classic has the edge: almost four extra hours of theoretical talk time.

Screen size? It’s 3.1 inches for the Q10 but 3.5 inches for the Classic. Except… hang on. Both are 720 pixels by 720 pixels. And there are plenty more similarities elsewhere. Internal storage - both 16GB. Rear camera - both 8 megapixel. Processor - both 1.5GHz. OS - both BlackBerry 10.

So it seems that BlackBerry has made some minor improvements to a two-year-old phone and is trying to sell it as a replacement to owners of even older phones. Selling it to people who didn’t buy the Q10 when it first came out - but hoping they’ll buy it two years later.

Sorry, BlackBerry. That doesn’t seem a great way to assure your future.

You can listen to the 2015 predictions programme on our website audio player, via iTunes, on our RSS feed, by listening on the Stitcher.com mobile app or by downloading the mp3 file directly.

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