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Wednesday, January 9, 2013

One in seven mobile customers will be using mobile banking by 2017

Over one billion people will have used their mobile devices for banking by the end of 2017, according to a new Juniper Research report. That’s more than 15% of the global subscriber base - and is a substantial increase from this year’s expected total of just over 590 million mobile banking users.

The report notes that most banks have at least one mobile banking offering via SMS messaging, a mobile web browser or a mobile application.

Nitin Bhas, the report’s author and a senior analyst with Juniper Research, said “From the banks’ perspective the triple play platform is advantageous as it avoids them having to switch suppliers for different approaches as well as maximising client reach. While messaging remains highly popular and relevant in the financial sector, apps will be the dominant access mode in developed markets with banks reporting an increased number of visits per month on their mobile apps.”

China & the Far East, North America and Western Europe are expected to have the highest penetration of mobile banking users in 2017.

[Whitepaper; report]

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Opinion Articles

Roaming charge 'bill shock' isn't over yet

Mark Bridge writes:

In recent years we’ve seen many a newspaper headline about the high charges for mobile data when abroad. Horror stories that warned of bills exceeding £1000 per week.

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Orange T: what should the merged company do next?

James Rosewell writes:

The merger of T-Mobile and Orange on 1st April 2010 is one of the most significant events in the evolution of the UK mobile industry since the original creation of Orange and 1-2-1 in the 90s. From now on the UK will have 4 mobile networks, and one of those networks will have ~35% of the market. A 35% market share comes with a lot of potential. Not only can standards be influenced in a way previously unimaginable in the UK, but economies of scale can be translated into profits.

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Guy Kewney, 'the first computer journalist'

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One trade show too far!

Iain Graham writes:

This is a true story. It may not be a particularly relevant story - but it is a true story.

I think I have just realised that I have to be serious about my new career as a Grumpy Old Man (GOM) and come to terms with the fact that it is not new, just a natural progression from so many years as a Grumpy Young Man (GYM)!

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The mobile web and your personal information

James Rosewell writes:

The mobile techie community has known about mobile networks and indeed some handsets providing unique information about mobile devices and customers for a long time. Collin Mulliner, a graduate student at the Technische Universitat Berlin, has recently bought the issue to the attention of the public during a talk at the CanSecWest conference in Vancouver.

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Recent Podcasts

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