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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

The art of accessory sales is changing

Mark Bridge writes:

We're told it's not merely 'sales'. No, it's an art. "The art of selling". And with over 4 million hits on Google, you could easily argue that the art of selling is more popular than painting.

The same goes for the two sub-categories of cross-selling and up-selling. They're arts as well, you know. Mystic and creative disciplines...

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Secure mobile phone calls explained

The security of 3G and GSM mobile phone calls has been questioned recently. Mark Bridge spoke to Dr Simon Bransfield-Garth, Chief Executive of Cellcrypt, at Mobile World Congress to find out how real the problems are. The interview was included in our podcast on 19th February 2010; here's an edited transcript of the interview:

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‘The App is Dead. Long Live the App’ at Mobile World Congress

James Rosewell writes:

Apps (defined as games, information services, social networking video and web content among other things) dominated MWC10 with debate focused on the provision of radio network capacity to support them, the technologies used to create them and the methods for Mobile Network Operators (MNOs) to monetise them. Given the fragmentation in technology and the investment needed from MNOs to provide capacity coupled with a lack of reward for MNOs, we would be forgiven for thinking the App as we know it is not long for this world. However new technologies offering broader platform support, plus smart network investment coupled with new business models, mean the App will evolve and come of age ready for 2011.

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Windows Phone 7 Series at Mobile World Congress

Mark Bridge writes:

We queued in the rain outside the Catalonia Barcelona Plaza hotel. We sat on the floor in a basement room. And we watched on TV as Steve Ballmer announced Windows Phone 7 Series.

The life of a reporter is not a glamorous one.

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HTC Smart could start a smartphone price war

Mark Bridge writes:

I’ve previously talked about a report from 2009 which warned how touch-screen phones that weren’t true smartphones were pushing down ARPU. Consumers thought they were buying something that was relatively advanced but were being seduced by form over function.

This week HTC stepped in to the arena with the HTC Smart, described by HTC's Peter Chou as "a more-affordable smartphone". Although it may not fit everyone’s definition of a smartphone, it certainly ticks most of the boxes. It has an open operating system, Qualcomm’s Brew platform, which has over 18,000 available applications and has been installed on over 1200 handset models worldwide.

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Samsung launches flagship Galaxy S21 Ultra smartphone

Samsung has released its new Galaxy S21 Ultra smartphone, describing it as “the ultimate smartphone experience, designed to be epic in every way”. The S21 Ultra is the largest member of the Galaxy S21 series, which also includes the regular S21 and the S21+. It’s also the first Galaxy ‘S series’ device that’s compatible with the company’s touchscreen S Pen stylus.

On the front of the device is a 6.8-inch Dynamic AMOLED 2X display protected with toughened Corning Gorilla Glass Victus. The screen offers a refresh rate of up to 120Hz for smooth movement, a peak brightness level of 1,500nits (25% brighter than the Galaxy S20) and Quad HD+ quality.

A quad rear camera of ultra-wide, wide and ‘dual tele’ lenses features a 108 megapixel sensor and the ability to shoot video in 4K at 60fps. The ‘dual tele’ lenses offer a 3x optiocal and 10x optical zoom, combining into the 100x ‘Space Zoom’ feature. In addition, there’s improved Night Mode photography.

Connectivity options include support for Wi-Fi 6E and 5G. It runs Android 11 on a 64-bit Qualcomm Octa-Core processor and is available in versions with up to 16GB RAM and 512GB of internal storage.

TM Roh, the President and Head of the Samsung Electronics Mobile Communications Business, said “Galaxy S21 Ultra is another example of how Samsung is driving meaningful innovation forward to give people personalized experiences that enrich their lives and empower them to express who they are. Given how indispensable technology has been to our lives during these times, we wanted to take another leap forward and push the boundaries of what a smartphone can do.”

Reviews have generally been favourable: Matthew Miller of ZDNet said “I don't know how I am going to resist ordering my own in the next week”, Matt Swider of TechRadar said “It wowed us with a huge screen, five cameras and the best zoom on any readily available Android phone”, Jay McGregor wrote on Forbes “After I type the final full stop in this review, I plan to use Samsung’s Galaxy S21 Ultra as my main phone” and Chris Hall of Pocket-lint said “It might take a little tinkering to get One UI software running at its best, but with a magnificent display, comprehensive cameras, and loads of power, there's very little that the S21 Ultra doesn't deliver”.




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