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Monday, February 11, 2013

Last week at The Fonecast: 11th February 2013

WiFi goes on the attack

Mark Bridge writes:

Mobile networks aren’t what they used to be. As last week’s interview with Vince Russell of The Cloud demonstrated, more and more customers are relying on WiFi to augment their mobile data service.

Truphone is now planning to do exactly the same with voice calls and text messages by linking its mobile network with WiFi for even wider coverage. Before long you’ll be able to make and receive calls via GSM or a WiFi hotspot, all using the same telephone number.

Also blurring the boundaries between mobile and VoIP is Skype, which has now got direct mobile operator billing up and running. It means customers can pay for Skype credit by charging it to their mobile phone account. First came Russia, next it’s the USA and Canada.

On the subject of money, Amazon is launching its own virtual currency in May. To start with it’ll only be offered to Kindle Fire owners in the USA, although expansion seems pretty likely. Amazon Coins will be an option for buying applications, games and in-app items.

It’s real money being spent by Michael Dell, who’s planning to buy back the computer company he founded. (That’s Dell, in case you hadn’t guessed). The deal’s worth around £15 billion. Back in the UK, Broadband and telephone business Liberty Global is spending a similar amount to acquire Virgin Media.

And there was relatively good news from the Royal Academy of Engineering, which warned that violent sun spot activity could knock out satellites and disrupt electricity supplies... but reckoned it would leave the UK’s mobile phone networks largely unaffected. Of course, how we’d manage to recharge our phones is another matter entirely.

We’re off to Mobile World Congress 2013 at the end of the month - and there are just a couple of sponsorship packages left at The Fonecast. If you’d like to put your company or client in front of the people that matter, take a look at what we’re offering.

Every Monday morning we summarise the past week’s mobile industry headlines in a newsletter that’s just like this article. To receive it, simply register your email address at TheFonecast.com by clicking the link at the top right-hand corner of our home page.
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Opinion Articles

World class, my a**e!

Iain Graham writes:

I recently had to, as a last resort, call the customer service department of a large communications company about a problem I currently have with a piece of equipment. I know I could have looked in the 150-page accompanying instruction manual but I haven't got half my life to spare! (as I mentioned in my previous blog piece on handsets!)

Businesses these days are telling us "Customer service has been outsourced to the Indian subcontinent and technologically streamlined in order to offer our customers a better, more efficient service"!

Author: The Fonecast
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Don’t be a not-so-early adopter

Mark Bridge writes:

So – you’re thinking about buying a new mobile phone. A smartphone. And yes, I mean a real smartphone, not just something with a touchscreen that looks nice.

I know, I know. You’re tempted by the iPhone. It’s all those apps, isn’t it?  100,000 and counting.

Yet Android is catching up. Admittedly it’s still got a long way to go to match that six-figure total… but the signs are certainly there.

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Probably the best Bluetooth headset brand in the world

Mark Bridge writes:

I really don’t want to make a habit of pointing at surveys and laughing – or even scratching my head in the kind of theatrical gesture used by Stan Laurel – but I should imagine there was some wry amusement at Strategy Analytics this week.

They’d been talking to car owners in Europe and the USA about their preferred brand for Bluetooth headsets and speakerphones. In the United States, 45% of respondents said Bose was their preferred brand. Excellent news for Bose. Excellent news for Bose stockists. Except...

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Movon MB80 Bluetooth handsfree wristband review

Mark Bridge writes:

I’m always on the lookout for technology that’ll make life easier. That’s one of the reasons the Movon MB80 caught my eye. It’s a Bluetooth handsfree unit that you wear on your wrist. The MB80 is designed for the times your phone’s not convenient and you don’t want to miss a call – but you also don’t want to wear a Bluetooth headset. Perhaps you’re playing sports or are out for an evening with friends. The Movon Bluetooth wristband rings or vibrates when someone calls – and then can be used as a handsfree loudspeaker.

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"Cancer" mobile phone headlines don't help anybody

James Rosewell writes:

"Mobile: new cancer alert" - The Daily Telegraph

The front page of Saturday's Telegraph led with the headline "Mobiles: new cancer alert" re-igniting fears about mobile phone usage. The centrepiece of the article is "a £20 million, decade long investigation, overseen by the World Health Organization (WHO) will publish evidence that heavy [mobile phone] users face a higher risk of developing brain tumors later in life". How should this topic be reported and what will it mean for our industry?

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