Latest Podcast



Featured Articles

Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
Author: The Fonecast
0 Comments
Article rating: No rating

Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
Author: The Fonecast
0 Comments
Article rating: No rating
Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
Author: The Fonecast
0 Comments
Article rating: No rating

UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
Author: The Fonecast
0 Comments
Article rating: No rating
Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
Author: The Fonecast
0 Comments
Article rating: No rating
RSS

Opinion Articles

Why a mobile TV service is just like a zombie

Mark Bridge writes:

Here in the UK, we’re struggling a bit with mobile TV. Which made me wonder what the problem really was. Well, after a long evening with the finest stilton and the cheapest port, the answer came to me in a dream. A mobile TV service is just like the lurching, drooling nightmare creatures that appear in every zombie film. And once consumers understand zombies, they’ll understand the problems with mobile TV. Let me explain.

Author: The Fonecast
0 Comments
Article rating: No rating

Selling your way out of a recession? Of course you can!

Iain Graham writes:

Everybody these days (apart from a lucky few!) is suffering from a lack of business or reduced sales due to the current 'downturn in the economic climate'. In my opinion, this is the time when sales people should stand up and be counted!

No, I don't mean the hard nosed, foot in the door double-glazing, second-hand car or mobile phone types (no offence!), I mean EVERYONE! Selling is a concept as much as it is a profession.

Author: The Fonecast
0 Comments
Article rating: No rating

Mobile & Contactless Payments

James Rosewell offers his opinion on the current state of mobile and contactless payments.

The banking and mobile industries have big plans for Near Field Communication (NFC) as the mobile payment mechanism of the future. Barclaycard has been leading the way from the credit card sector forming a partnership with Orange, having previously worked with O2, and running a catchy TV advert prompting contactless cards using VISA’s paywave system.

However the reality of NFC payments appears a lot further away. The Point of Sale (POS) technology appears to be badly deployed by some of the first-phase retailers mainly made up of low-value high-volume businesses like coffee shops, fast food outlets and newsagents.

Author: The Fonecast
0 Comments
Article rating: No rating

Insecure Mobile Browsers

James Rosewell writes: I note with interest Barclays mobile on-line banking home page extolling the safety of mobile banking whilst claiming it’s as secure as their non-mobile equivalent. This is on the same page that recommends customers use Opera Mini to access Barclays mobile on-line banking.

Yet following the link to the operamini.com web site and looking at the help section we can read Opera’s answer to the question “Is there any end-to-end security between my handset and — for example — paypal.com or my bank?” and the answer is “No. If you need full end-to-end encryption, you should use a full Web browser such as Opera Mobile.”

Author: The Fonecast
0 Comments
Article rating: No rating
RSS
First107108109110111112113114116

Recent Podcasts

Friday, January 15, 2010

Free mobile calls to the UK's Department for Work and Pensions

From next week, most people using their mobile phones to call the Department for Work and Pensions about state benefits won't be charged for their calls. The DWP has reached an agreement with O2, Orange, Tesco Mobile, T-Mobile, Virgin Mobile and Vodafone to end mobile charges to many of their 0800 helplines. Around 70 helplines are covered by the agreement; they include numbers used by people making initial claims for benefits & pensions and to request emergency payments.

Generally, calls to 0800 and 0808 numbers are free from standard UK landlines but are chargeable from most mobile phones although there are some exceptions for mobiles calling charity helplines.

The DWP estimates there are around 60 million phone calls to its 0800 numbers each year, with 15% (9 million) coming from mobile phones. Approximately 12% of UK households don't have a fixed-line phone.

The Rt Hon Yvette Cooper, Secretary of State for Work and Pensions, said "We don't want people who lose their jobs or the poorest pensioners to be penalised when they need to claim benefits just because they call from a mobile phone. Lots of people need to use mobiles rather than landlines. That's why we've been working hard to get this deal to make sure people don't lose out."

Customers of O2, Orange, Tesco Mobile and Vodafone will receive free mobile phone calls to the DWP helpline numbers from 18th January 2010; T-Mobile and Virgin Mobile customers will receive free calls from 25th January. The free call agreement will remain in place for at least two years, with DWP contributing to the costs incurred by the mobile operators for the calls.

Print
Author: The Fonecast
1 Comments
Rate this article:
No rating

Categories: NewsNumber of views: 3007

Tags:

1 comments on article "Free mobile calls to the UK's Department for Work and Pensions"

0
0
Avatar image

Steve Nash

1/18/2010 2:22 PM

This is a good news story, thanks. Makes a lot of sense to make these calls free.

It is possible, though, to make free calls to any number, just by using your inclusive minutes. The service is called Best Mobile Saver, and it just requires that you dial an 0208 number (no software to download to your mobile, no pin numbers etc.)

The review of the site is here
www.getdialing.com/index.php/services/review/best_mobile_saver/

Leave a comment

This form collects your name, email, IP address and content so that we can keep track of the comments placed on the website. For more info check our Privacy Policy and Terms Of Use where you will get more info on where, how and why we store your data.
Add comment

Follow thefonecast.com

Twitter @TheFonecast RSS podcast feed
Find us on Facebook Subscribe free via iTunes

Archive Calendar

«April 2026»
MonTueWedThuFriSatSun
303112345
6789101112
13141516171819
20212223242526
27282930123
45678910

Archive

Terms Of Use | Privacy Statement