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Sunday, January 29, 2012

Last week at The Fonecast: 30th January 2012

Mark Bridge writes:

If you want a big money story from the last few days, you want Apple. The company announced its highest quarterly revenue ever, hitting $46.33 billion (£29.66 billion) with record quarterly profits of $13.06 billion. That’s probably enough money to buy the moon, assuming Newt Gingrich is prepared to sell it – or, in the real world, is one of the biggest quarterly profits ever.

Therefore it’s probably no surprise to hear that Apple overtook Samsung for smartphone shipments in the final quarter of 2011, although Samsung was the top smartphone producer across the year. Apple did well for tablet sales, too.

And it’s also not surprising to hear that the Apple iPhone was the device that Good Technology was most frequently connecting to corporate networks in Q4 2011.

Bucking the trend was 51Degrees.mobi, which published a white paper showing how the proportion of Apple devices browsing the mobile web was falling. You can listen to our podcast with 51Degrees.mobi CEO James Rosewell to learn more.

Anyway, let’s move on – albeit temporarily – for Apple was not the only company with financial results. Samsung had a record year in 2011, with revenue reaching an all-time high of 165 trillion won (around £94 billion) although net income and operating profit were down. Motorola Mobility recorded an operating loss of $285 million for 2011, while a drop in Nokia sales resulted in 2010’s operating profit of €2.1 billion turning into a loss of €1.1 billion for last year.

To legal action now, and we’re back with Apple.

An appeal court in the Netherlands has dismissed Apple’s claim that Samsung tablet devices should be banned because of their design. However, things haven’t all gone Samsung’s way – it’s just had a patent claim against Apple dismissed in Germany. Intel has agreed to acquire video software and patents from RealNetworks, Motorola Mobility is making a patent claim against the Apple iPhone 4S – and Ericsson has signed a cross-licensing patent agreement with ZTE.

Talking of licensing, HP has come up with a timetable for making its webOS source code available under an open source licence. It’s started by releasing version 2.0 of the Enyo developer tool for webOS and says the whole thing will be open source by September 2012.

O2 had something of a problem last week with information being more open that it intended. It was discovered that O2 had been including each customer’s mobile phone number in the browser code submitted when that customer visited a website. It blamed a technical error, saying the information should only have been available to trusted partners, and sorted things out pretty quickly... just leaving the unanswered questions of exactly who a ‘trusted partner’ is and whether this mistake had resulted in any real-world problems.

Finally, let’s not forget Thorsten Heins, the new President and CEO of BlackBerry maker Research In Motion. He’s now in the double-width hot seat after co-CEOs Mike Lazaridis and Jim Balsillie stepped down. He started the week by saying that RIM didn’t need any drastic change - but by the end of the week was talking about the company making significant plans. The difference, he explained, is there’ll be no break-up or sale. I’m glad the confusion’s all cleared up now.

Start your week with a reminder of the latest mobile headlines. Simply register at TheFonecast.com by clicking the link at the top right-hand corner of our home page and we’ll send you this weekly news summary by email.

The Fonecast is sponsored by 51Degrees.mobi. You’ll find more about advertising and sponsorship opportunities on the ‘About us’ section of our website.
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Opinion Articles

Sponsor our coverage of Mobile World Congress 2014

Mark Bridge writes:

Would you like to be part of our Mobile World Congress coverage?

Mobile World Congress is Europe’s biggest mobile communications industry show. It runs from 24th - 27th February next year in Barcelona and is expected to welcome over 70,000 attendees and around 2,000 exhibitors.

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Ruthless logic is revolutionary: we talk smartphones and customers with Kazam

Interview with Chief Marketing Officer James Atkins

Mark Bridge writes:

Earlier this month, London-based smartphone company Kazam announced seven new Android handsets. That's pretty impressive... and is an even more noteworthy feat when you consider the company didn't even exist at the beginning of the year.

Author: The Fonecast
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Printed interactive Bluetooth-enabled books and posters are just around the corner

Mark Bridge writes:

Imagine books that could automatically link with your tablet as you touched the pages. Or posters that reacted to your fingertips and displayed the results on your smartphone. It seems this kind of Bluetooth-enabled interactivity is just around the corner, thanks to tiny low-power processors and a patented printing process that doesn’t require specialised equipment.

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Banking on good customer service?

How mobile technology is changing the banking sector

The future of customer service is to bridge the gap between the smart consumer with the smartphone and the bank holding his or her financial assets. Even though mobile applications are becoming increasingly powerful customer touch points, many banks are failing to leverage them in order to engage with consumers.

Mandip Shergill, Account Executive at Genesys, looks at how banks can maintain and strengthen the customer relationship in the mobile channel.

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Facebook is a mobile company – are you?

Ashley Gilmour writes:

A quick fact: nearly half of Facebook’s advertising revenue now stems from mobile ads.

That’s right – of the social network’s $1.8 billion (£1.1 billion) generated in the third quarter of 2013, 49% of it was made up of mobile advertising revenue. Last year, the channel represented only 14%.

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Podcast from Mobile World Congress 2015

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Interview with Chris Millington of Doro about mobile retailing, wearables and technology for older consumers

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In today's programme Mark Bridge talks to Chris Millington, who's Managing Director for Doro UK and Ireland.

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A month of mobile: O2 counts on 3, Microsoft counts to 10 and Apple counts its profits

Podcast - 30th January 2015

We're back with a month of mobile industry news, including takeover talks and takeover rumours. O2 and Three are said to be discussing a merger... but is there any truth in the suggestions that BlackBerry could be up for grabs?

We also discuss Apple's record-breaking quarterly figures, the highlights of CES and the launch of Microsoft Windows 10, as well as saying farewell to the current version of Google Glass.

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