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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Top tips in Mobile Device Management

David Akka writes:

The issue of choosing the right MDM solution has become more and more pressing, especially for companies implementing a Bring Your Own Device policy. The market place is becoming increasingly crowded with 50 or so vendors who now position themselves as MDMs. Some vendors offer application sharing, some multitenant management, other vendors have a heritage in security or a different strength all together. For organisations considering which option is best it is important to discern between the best known names or the most expensive solutions and select an MDM solution that is fit for purpose.

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Article rating: 5.0

Sensum audience insights tool wows at Mobile World Congress 2013

Tracy Dempsey of Sensum writes:

Northern Irish start-up Sensum gave audiences a taste of the future at the world's largest mobile industry conference in Barcelona last week.

Sensum co-creator Shane McCourt was invited to present the Sensum audience insights platform to a 1,000-strong crowd at the “Back to the Future: Mobile Innovation 2023” conference session at Mobile World Congress 2013.

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Last week at The Fonecast: 11th March 2013

Thrills for Tesco customers, chills for Android users

Mark Bridge writes:

As Mobile World Congress 2013 disappears behind us, so the frenzy of news releases about new products and services returns to relatively normal levels.

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4 mobile security tips for every smartphone owner

Satish Shetty of Codeproof Technologies writes:

Don’t underestimate the security of your smartphone. Here are 4 important but easy security tips to secure your iPhone, iPad, Android phone and Tablet devices.

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Smartphones are about to get smarter - in many different ways

Mark Bridge writes:

At Mobile World Congress 2012 I spent quite a bit of time talking about quad-core smartphones. The year before had seen a fair amount of 3D screen technology. Back in 2010 it was the growth of apps. This year I wasn’t hearing so much about mobile device innovation.

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Recent Podcasts

Wednesday, July 2, 2014

Talking about smartwatches, smartphones, roaming charges and customer complaints

Podcast - 2nd July 2014

In this week's podcast we talk about two of the big announcements from Google I/O: a new version of Android and the retail launch of smartwatches powered by 'Android Wear'.

We also talk about Android-based smartphones from Nokia and Blackphone, network complaints in the UK, a reduction in European roaming charges and mobile ticketing.

You can listen to the programme on our website audio player, via iTunes, by using our RSS feed, on the Stitcher.com app or by downloading the mp3 file directly.

Discover the latest mobile industry headlines as they happen by following us on Twitter or on our Facebook page. If you prefer updates by email, please sign up for our free weekly newsletter using the Register link in the top right-hand corner of our website.

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