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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

RIM boss ignores the questions when asked about BlackBerry difficulties and competitors

What went wrong? What did you learn from the iPhone?

Mark Bridge writes:

Live TV and radio interviews. They can be worrying things, even when you’re not expecting to be challenged too much. I know this from experience. So when your company is launching a much-delayed operating system, you’d expect a few difficult questions… and you’d be ready with a response.

The official response of RIM is apparently to ignore the questions.

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Mobile phones transform lives in Africa

Jennifer Lazuta of voanews.com writes:

Rene Mendy, a street vendor in Dakar, has never had enough money to open a bank account. But now, thanks to an emerging mobile phone banking service, he has access to many financial services.

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Last week at The Fonecast: 28th January 2013

Figuring out the figures

Mark Bridge writes:

I didn’t study economics at college, which is probably one of the reasons I have a very simple perspective on quarterly results. As far as I’m concerned, they fall into one of three categories: much as expected, better than expected or worse than expected. Anyway, it’s the time of year when some of the biggest names in the mobile telecoms industry publish their financial results – so here we go.

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Bringing personalised radio to your smartphone

We interview Shankar Meembat about the UTuneMe radio app

Mark Bridge writes:

Targeted advertising on mobile devices is something we’re all getting increasingly familiar with. Visit a web site and there’s a good chance you’ll see an advertisement that’s aimed directly at you, perhaps using information about the sites you’ve previously visited, the type of smartphone you’re using or even your location.

Yet listen to the radio or stream music on your smartphone and that same level of personalisation hasn’t been aavailable. That’s all changing now, with help from a new service called UTuneMe.

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Why Huawei should get out of the mobile handset market

Why Huawei should get out of the mobile handset market

or why Huawei need to spend their £1.6 billion profit on marketing

James Rosewell writes:

Huawei is a company one can’t miss at Mobile World Congress. They bring their own building!  Plus last year a wonderful “Pegasus” flying horse sculpture made using Ascend handsets was proudly displayed next to the main fountain to hail the launch of the Ascend series of handsets.

Huawei has been busy following MWC12. They now run major parts of Everything Everywhere, Three and O2’s network in the UK. On a less positive note they’re not welcome in the US.

But how has the devices side of the business performed?

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Thursday, December 18, 2014

BlackBerry Classic isn't a blast from the past... it's a signpost to the Dark Ages

Mark Bridge writes:

If you listen to this week’s edition of The Fonecast - in which we predict what’ll be happening in the mobile telecoms industry during 2015 - you’ll hear James Rosewell say that BlackBerry’s handset business is doomed. Well, actually that’s not quite true. What he says is “BlackBerry, I think, will withdraw from the handset market. They’re going to become a software and a services company.”

And then, just hours after we’ve recorded the programme, BlackBerry announces a brand new smartphone. The BlackBerry Classic. How wrong could James be?

Based on my initial impression: not wrong at all.

I’d interpreted his doom-mongering as hyperbole; as a warning that BlackBerry could find itself in trouble after making a wrong turn or two. But having seen BlackBerry’s newest handset and read the nonsense it’s saying about it, I find myself viewing the BlackBerry Classic as a coffin-lid nail.

The press release says:

Although familiar in appearance, BlackBerry Classic upgrades the BlackBerry Bold 9900 experience with:

  • Three times faster browser
  • 60 percent more screen space
  • 50 percent longer battery life
  • Greater variety of applications through BlackBerry World and the Amazon Appstore

It also quotes BlackBerry CEO John Chen as saying “BlackBerry Classic is the powerful communications tool that many BlackBerry Bold and Curve users have been waiting for.”

Right. So this is a replacement for the BlackBerry Curve series of phones - released between 2007 and 2011 - and the BlackBerry Bold family of phones, which were released between 2008 and 2011. Surprise, surprise. BlackBerry’s newest phone is better than those it was making three years ago.

Alright, enough sarcasm. At least it’s progress, isn’t it?

Well, yes. Compared with the BlackBerry Bold 9900, the BlackBerry Classic is a better phone. But what’s that I hear? The clanking of chains… a shadowy figure emerging from the gloom… no, it’s not the ghost of Christmas Past. It’s a BlackBerry Q10 that’s escaped from the bargain bin. Curiously, it appears to be waving a spec sheet. Let’s take a look.

First, battery life. Well, the Q10 puts up a good show - being a dramatic improvement on the Bold 9900 - but the Classic has the edge: almost four extra hours of theoretical talk time.

Screen size? It’s 3.1 inches for the Q10 but 3.5 inches for the Classic. Except… hang on. Both are 720 pixels by 720 pixels. And there are plenty more similarities elsewhere. Internal storage - both 16GB. Rear camera - both 8 megapixel. Processor - both 1.5GHz. OS - both BlackBerry 10.

So it seems that BlackBerry has made some minor improvements to a two-year-old phone and is trying to sell it as a replacement to owners of even older phones. Selling it to people who didn’t buy the Q10 when it first came out - but hoping they’ll buy it two years later.

Sorry, BlackBerry. That doesn’t seem a great way to assure your future.

You can listen to the 2015 predictions programme on our website audio player, via iTunes, on our RSS feed, by listening on the Stitcher.com mobile app or by downloading the mp3 file directly.

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