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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Apple iPhone SMS text spoofing: whose fault is it?

Mark Bridge writes:

Last week, French iOS security researcher pod2g revealed a potential security risk with the Apple iPhone’s handling of SMS text messages.

All text messages can be sent with an optional ‘reply to’ telephone number that’s different from the sender’s number. The majority of text messages don’t use this feature - and many phones either ignore the extra data or display both numbers - but Apple’s iOS seems to handle it in a potentially risky way.

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Android vs iPhone: which is right for your business?

Kerry Butters writes:

When deciding on which mobile device is the right one for your business, there are a few things to take into consideration. Firstly, are you buying a handset for yourself or for others who work in the business, or are you considering running a BYOD (bring your own device) scheme.

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Everything Everywhere confirms it's planning a new brand

Mark Bridge writes:

It’s been a busy day for Everything Everywhere. Alongside its 4G news came rumours that the company was planning a rebrand, with ‘Orange’ and ‘T-Mobile’ eventually being dropped in favour of the ‘Everything Everywhere’ branding.

There’s now an official statement from Everything Everywhere:

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Last week at The Fonecast: 20th August 2012

From saving money to saving lives

Mark Bridge writes:

Our first week of Olympics-free news didn’t start well for many people. Google said it was planning to reduce the number of employees at its Motorola Mobility subsidiary by around a fifth, cutting approximately 4,000 employees in a bid to return its mobile phone business to profitability.

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Adobe Flash has left the building

Mark Bridge writes:

So, that’s it. Today’s the day Adobe Flash Player - the preferred video player for many web sites - leaves the Google Play store.

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Sunday, May 15, 2022

UK advertising watchdog says Tesco Mobile ads were offensive

The Advertising Standards Authority has investigated Tesco Mobile's recent ad campaign, ruling that a number of its advertisements were likely to cause "serious and widespread offence".

A series of newspaper ads, digital outdoor posters and a Twitter post were investigated after 52 complaints, with all but one ad having the complaints upheld.

Tesco Mobile was advertising its service in comparison to other networks, using the words "shiitake", "pistachio", and "fettucine" as a pun alternative to an expletive.

In its ruling, the ASA said it considered the words alluded to in the phrases "What a load of shiitake" and "They’re taking the pistachio" would be understood by many people - and were words "so likely to offend that they should not generally be used or alluded to in advertising, regardless of whether they were used in a tongue-in-cheek manner".

In addition to ruling that five of the ads breached the 'Harm and Offence' rule of the Committee of Advertising Practice, the ASA also noted that the outdoor and online ads were likely to be seen by children and therefore inappropriate for display.

As a result, the ads must not appear again in the versions that caused complaints to be upheld.
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Categories: Retailing, Networks and operators, NewsNumber of views: 19897

Tags: uk legal marketing tesco asa

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