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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Are mobile networks about to cut down on free WiFi?

Mark Bridge writes:

I don’t mind paying for a spot of WiFi when I need it. Admittedly I’d prefer to find a coffee shop with a free hotspot but I’ll pay if I really need a connection. Not just here in the UK but abroad too.

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Safer Internet Day and the security risks facing young smartphone users

Mark Bridge writes:

It’s Safer Internet Day today, which is a European Commission-backed event that’s all about promoting the safer use of online technology - both fixed-line and mobile internet connections - with a particular focus on children and young people.

Internet security specialist G Data has taken advantage of the occasion to offer its top five mobile security tips for parents and children to help them stay safe online.

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Last week at The Fonecast: 6th February 2012

Mark Bridge writes:

Facebook’s certainly had its share of privacy concerns – but last week the social network revealed plans to go public in a very different way. It formally announced its intention to launch on the stock market; what is known in the USA as an Initial Public Offering. The IPO is expected to raise around $5 billion, although that’ll just be a fraction of the total (and as yet undisclosed) value of the company.

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Facebook to raise $5 billion from Initial Public Offering

Mil Arcega of voanews.com writes:

Facebook is going public. The world’s largest social media network filed documents late Wednesday for its much anticipated initial public offering (IPO). Analysts say the initial offer will raise about $5 billion in the first go around, making it one of the biggest in recent history. We take a look at how much the company is worth and what that could mean for investors.

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Last week at The Fonecast: 30th January 2012

Mark Bridge writes:

If you want a big money story from the last few days, you want Apple. The company announced its highest quarterly revenue ever, hitting $46.33 billion (£29.66 billion) with record quarterly profits of $13.06 billion. That’s probably enough money to buy the moon, assuming Newt Gingrich is prepared to sell it – or, in the real world, is one of the biggest quarterly profits ever.

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Recent Podcasts

Monday, May 17, 2010

Orange cuts charges for text message donations

Orange is the latest UK network to cut its charges for charities that collect donations by text message, following similar action by O2, Vodafone and WIN plc.

The company says it'll now pass on 90% of all SMS donations between 15p and £10 to any registered charities. It gives 100% of all text donations to its own charity partners including Comic Relief, Sports Relief, Children in Need and the Royal British Legion’s Poppy Appeal.

Helen Davies, Orange UK's Head of Respect & Responsibility, said "Text donating is a quick, easy and more direct channel for donors and we want to encourage more charities to use this as a powerful means for fundraising. We’ve simplified our charges to ensure that 90% of a text donation between 15p and £10 now reaches the chosen charity as standard. We’re keen to raise awareness of the fundraising potential of text donations and we know from our partnership with UNICEF that text appeals are a brilliant way to engage with customers, while raising significant funds that can make a real difference."

Orange customers raised over £600,000 for UNICEF’s Haiti Earthquake Appeal and almost £2 million was raised for Red Nose Day 2009.

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