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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Last week at The Fonecast: 10th October 2011

Mark Bridge takes a look back at last week’s mobile industry headlines.

Rest in peace, Steve. The death of Apple co-founder Steven Paul Jobs following several years of illness has seen the kind of public grieving usually reserved for pop stars and princesses. There’s not much I can say that hasn’t already been said; it’s hard to argue with Tim Cook’s statement that “Steve leaves behind a company that only he could have built, and his spirit will forever be the foundation of Apple.”

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India launches 'world's cheapest' tablet

Anjana Pasricha of voanews.com writes:

India hopes that the launch of what is being called “the world’s cheapest tablet computer” will help tens of thousands of low-income students connect to the digital world.

The $45 device with a seven-inch color touchscreen, Wi-Fi connectivity, and two USB ports is meant to bridge the digital divide in a country where only three percent of the population has computers.

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Mobile crime and mobile security at Over The Air

Mark Bridge writes:

Much of Bletchley Park’s history involves code-breaking and intercepting radio messages so - when Over The Air 2011 brought hundreds of mobile developers to the site - it seemed appropriate to explore the subject of mobile phone security.

In particular, there were a couple of sessions on the agenda that caught my eye. Detective Sergeant Andy Williams of the National Mobile Phone Crime Unit started by talking about stolen phones... and asking if mobile applications could help with this problem.

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'Design for All goes Mobile' at Over The Air 2011

Mark Bridge writes:

One of the speakers providing inspiration for the mobile developers at Over The Air 2011 was Denise Stephens, co-founder of Enabled by Design. Her presentation, called ‘Design for All goes Mobile’, explored how good design could help mobile phone users live more independently than they would otherwise be able to.

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The other Apple announcements that shouldn't be ignored

Mark Bridge writes:

Apple’s evangelists will need to wait a little longer for the iPhone 5, it seems. Last night’s announcement of the Apple iPhone 4S by Apple CEO Tim Cook seems to have disappointed many people, although plenty of others had predicted the arrival of this faster and smarter sibling for the iPhone 4.

But that wasn’t the only news from Apple.

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Recent Podcasts

Wednesday, July 2, 2014

Talking about smartwatches, smartphones, roaming charges and customer complaints

Podcast - 2nd July 2014

In this week's podcast we talk about two of the big announcements from Google I/O: a new version of Android and the retail launch of smartwatches powered by 'Android Wear'.

We also talk about Android-based smartphones from Nokia and Blackphone, network complaints in the UK, a reduction in European roaming charges and mobile ticketing.

You can listen to the programme on our website audio player, via iTunes, by using our RSS feed, on the Stitcher.com app or by downloading the mp3 file directly.

Discover the latest mobile industry headlines as they happen by following us on Twitter or on our Facebook page. If you prefer updates by email, please sign up for our free weekly newsletter using the Register link in the top right-hand corner of our website.

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