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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

This week at The Fonecast: 25th June 2011

Mark Bridge writes:

There's been a bit of a location-based theme in the mobile industry this week.

Hardly surprising, with a new report from Pyramid Research saying location-based advertising is becoming increasingly popular – and NAVTEQ revealing that most consumers are happy receiving promotional offers in exchange for free location-related content.

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New mobile payment mechanism launches... and I don't get it

Mark Bridge writes:

Let's talk mobile payments for a moment. Not using your 'mobile wallet' in shops but simply purchasing something online. Opening your phone's web browser and placing an order. Opening an app and buying an upgraded zombie-killing mega-gun. That kind of thing.

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Nokia and Sony Ericsson named as the next mobile brands to disappear

Mark Bridge writes:

Online financial news and commentary site 24/7 Wall St has published a list of ten brands it thinks will disappear next year. Among those named on the list of doom are Nokia and Sony Ericsson.

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Has Apple just patented the touchscreen?

Mark Bridge writes:

Imagine a mobile phone that can’t be built without the permission of Apple. Impossible?  Unrealistic?  Not necessarily.

This week, Apple was awarded US patent 7,966,578. It's an application that was originally filed at the end of 2007, almost a year after the iPhone was first revealed.

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NFC... but not as you know it

Mark Bridge writes:

There's more to NFC than mobile payments... and there's more to mobile payments than NFC.

The latest audio accessories from Nokia use 'contactless' NFC technology to speed up Bluetooth connections. Simply touch a compatible Nokia phone against the Play 360° loudspeaker and your music will play through the speaker. There's no need to bother with conventional Bluetooth pairing.

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Saturday, May 21, 2022

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.

Which? started its legal case in February last year, claiming that Qualcomm had breached competition law by charging Apple and Samsung inflated fees to use its technology, which led to higher prices for consumers.

The Competition Appeal Tribunal has allowed the claim to proceed to trial and has agreed that Which? is an appropriate representative for the millions of consumers allegedly affected in the UK.

According to Which?, which has set up a dedicated claim website at smartphoneclaim.co.uk, winning the case could result in a payment of around £16 for an average UK consumer who bought a Samsung or Apple smartphone since October 2015.

Anabel Hoult, Chief Executive of Which?, said "We’re delighted to have secured this great result for consumers, bringing them a step closer to the nearly £500 million that we believe they are owed by Qualcomm. 'If Qualcomm has abused its market power it must be held to account. This judgement ensures that it can be. Which? brought this claim on behalf of millions of affected UK consumers, as it would not have been realistic for people to seek damages from the company on an individual basis."

Which? has also published a response from Qualcomm: "We disagree with today’s ruling, though it is strictly procedural and in no way supportive of the plaintiff’s meritless assertions. The claims here recycle allegations in an old case brought by the Federal Trade Commission in the US, which Qualcomm won. The theories seen here were discredited two years ago by a unanimous panel of judges at the Ninth Circuit Court of Appeals in the US."
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