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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Two reasons Microsoft will buy Nokia

James Rosewell writes:

Microsoft have been talking about Mango, the upcoming upgrade to Windows Phone 7 incorporating their battery-friendly flavour of multi-tasking and 499 other new features. They've also welcomed Fujitsu, Acer and ZTE to the Windows Phone fold. However there was no significant news from Nokia and Microsoft. No timeframe for handsets, nothing in fact. Both companies are being tight lipped about the partnership at the moment.

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It's not a mobile wallet. It's just a phone.

Mark Bridge writes:

Don't get me wrong. I'm excited about the idea of mobile payments. But I think the Quick Tap launch and all this talk of a 'mobile wallet' is a little overhyped. And here are the three main reasons why.

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This week at The Fonecast: 21st May 2011

Mark Bridge writes:

Mobile payments. Mobile payments. Mobile payments. That's what everyone seems to be talking about. They were on the agenda last week and they're back again.

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How I built my own mobile wallet

Mark Bridge writes:

Orange Quick Tap is official. You can buy a Samsung Tocco Lite-a-like, add the details of a participating card provider and Bob's your uncle.

Except I've already got a phone. And a credit card that's not from Barclays. So what can I do?

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Apocalypse Nokia

Mark Bridge writes:

The phenomenon of 'apocalypse sex' is often seen in movies, comedy shows and advertisements. The end of the world's just around the corner so… hey… what the heck?

I reckon it shares the same emotional basis as being 'demob happy' or having that 'end of term feeling' at school.

And that feeling seems to be in plentiful supply at Nokia HQ in Espoo.

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Recent Podcasts

Monday, November 10, 2014

Apple simplifies the process for turning off iMessage if you don't have an iPhone

Apple has introduced an online process for deregistering from its iMessage service if customers no longer have an iPhone.

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The Apple iMessage service is an alternative to SMS text messaging and MMS picture messaging. It’s integrated into Apple’s Messaging app.

If the sender and receiver both have an iPhone, messages can be sent via WiFi or mobile data as an ‘iMessage’. However, if the message is being sent to a non-Apple device, it’ll be sent as either a conventional SMS or MMS message depending on the type of content.

Although users can choose to deactivate Apple iMessage from the settings on their iPhone, some people have been unable to switch iMessage off if they’ve removed their SIM card and have adopted a different smartphone platform (e.g. Android, BlackBerry or Windows Phone). This has resulted in messages from other iPhone users being ‘lost’, because they’ve been sent via iMessage.

Apple’s new online solution is at https://selfsolve.apple.com/deregister-imessage. Customers who want to leave iMessage can now enter their mobile phone number, receive a confirmation code via SMS and enter that code into the website.

Alternatively, if they still have their iPhone, they can put their SIM card in it and go to Settings, followed by Messages, and then select the ‘off’ option for iMessage.

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