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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Maybe mobile phone tariffs aren't a rip-off after all

Mark Bridge writes:

Oh, those nasty mobile networks. They're robbing us blind… at least, that's what you might think if you've been reading the headlines this week.

Mobile users 'overpaying by £200', said the BBC. £5bn 'wasted' on mobile phone bills, said the Financial Times. It's the wrong tariff, Gromit!, said Telecom TV after hitting the Wensleydale.

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The latest victim of mobile phones: Cisco's Flip video camera

Mark Bridge writes:

Mobile phones are vicious creatures. First they delivered a mortal blow to landline phones.

Emboldened, they began roaming the world looking for victims. They found plenty.

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This week at The Fonecast: 9th April 2011

Mark Bridge writes:

We head into the weekend with the News of the World admitting voicemail hacking was more widespread than previously thought. Mobile networks had already made it much harder to access voicemail remotely… and now the NotW is saying sorry and preparing to pay compensation.

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Demolition Man, meet the Apple iAd Gallery

Mark Bridge writes:

We all have guilty pleasures. One of mine is the sci-fi film Demolition Man. Sylvester Stallone is 20th-century police sergeant John Spartan, who finds himself fighting crime in 2032 alongside the delightful Lieutenant Lenina Huxley, played by Sandra Bullock.

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This week at The Fonecast: 3rd April 2011

Mark Bridge writes:

Welcome to this week's news summary from TheFonecast.com.

In Wednesday's podcast Iain joked that we ought to have a regular Olympics news story because everyone else was talking about the event constantly. Well, following the headlines about introducing WiFi to tube stations in time for London 2012 comes another Olympic news story.

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Recent Podcasts

Monday, May 17, 2010

Orange cuts charges for text message donations

Orange is the latest UK network to cut its charges for charities that collect donations by text message, following similar action by O2, Vodafone and WIN plc.

The company says it'll now pass on 90% of all SMS donations between 15p and £10 to any registered charities. It gives 100% of all text donations to its own charity partners including Comic Relief, Sports Relief, Children in Need and the Royal British Legion’s Poppy Appeal.

Helen Davies, Orange UK's Head of Respect & Responsibility, said "Text donating is a quick, easy and more direct channel for donors and we want to encourage more charities to use this as a powerful means for fundraising. We’ve simplified our charges to ensure that 90% of a text donation between 15p and £10 now reaches the chosen charity as standard. We’re keen to raise awareness of the fundraising potential of text donations and we know from our partnership with UNICEF that text appeals are a brilliant way to engage with customers, while raising significant funds that can make a real difference."

Orange customers raised over £600,000 for UNICEF’s Haiti Earthquake Appeal and almost £2 million was raised for Red Nose Day 2009.

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