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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

This week at The Fonecast: 5th March 2011

Mark Bridge writes:

It's hardly worth mentioning the new iPad, is it?  Not because I'm unimpressed – although I'd describe it as more of an upgrade than a brand-new product – but because everyone else has been talking about it so much. And we'll be doing some more talking in Wednesday's podcast, so let’s move on...

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There's nowhere to go with tablet innovation - even Apple seems to agree

Mark Bridge writes:

"Harder, better, faster, stronger". Okay, so it's a lyric from Daft Punk (or Kanye West, if you prefer) but it might as well be the vague design brief for second-generation tablets.

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Cell phones cause increased brain activity

Vidushi Sinha of voanews.com writes:

A new study finds that an hour-long cell phone call causes a spike in biochemical activity in the user's brain. The researchers can't say whether that's a good thing or a bad thing, but the finding has renewed the debate over cell phone safety and raised calls for more health studies.

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SK Telecom: m-health, mobile telematics, HD video calls and much more

Mark Bridge writes:

When I arrived at Mobile World Congress earlier this month, I said I wanted to see a bit of everything. Ground-breaking devices, advanced technology, network innovation... and some original applications as well. What I didn't realise was that I could find all of those in one place, on the SK Telecom stand.

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This week at The Fonecast: 26th February 2011

Mark Bridge writes:

For many people, the week after Mobile World Congress has a flat, post-Christmas, post-holiday feeling.

But not here at The Fonecast. We’ve produced two extra podcasts this week – themed around mobile audio and mobile usability – and there are more interviews from MWC lined up for next week.

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Recent Podcasts

Wednesday, July 2, 2014

Talking about smartwatches, smartphones, roaming charges and customer complaints

Podcast - 2nd July 2014

In this week's podcast we talk about two of the big announcements from Google I/O: a new version of Android and the retail launch of smartwatches powered by 'Android Wear'.

We also talk about Android-based smartphones from Nokia and Blackphone, network complaints in the UK, a reduction in European roaming charges and mobile ticketing.

You can listen to the programme on our website audio player, via iTunes, by using our RSS feed, on the Stitcher.com app or by downloading the mp3 file directly.

Discover the latest mobile industry headlines as they happen by following us on Twitter or on our Facebook page. If you prefer updates by email, please sign up for our free weekly newsletter using the Register link in the top right-hand corner of our website.

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Categories: Handsets and manufacturers, Retailing, Networks and operators, Operating systems, Applications, PodcastsNumber of views: 48764

Tags: uk watch ticketing security nokia europe android google roaming three ofcom health customer service tariff podcast ee blackphone

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