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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Text message offers crop advice for Philippine rice farmers

Simone Orendain of voanews.com writes:

A new program offers rice farmers in the Philippines advice on fertilizer use via their cell phones.

International Rice Research Institute scientists have spent 18 years refining a computerized system to give farmers advice on just how much fertilizer to use...

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This week at The Fonecast: 22nd January 2011

Mark Bridge writes:

This week’s big news isn’t entirely mobile-related – but it is entirely worth mentioning. First we had Amazon snapping up the part of LOVEFiLM they didn’t already own. (Allow me to start the speculation about a video-streaming Kindle). And then Google CEO Eric Schmidt said he was leaving.

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What difference will the Amazon and LOVEFiLM deal make to the mobile industry?

Mark Bridge writes:

If you’ve read any of the tech press today you’ll have seen that Amazon.com is buying LOVEFiLM. Yes, that really is how the company writes its name. Amazon already had quite a collection of LOVEFiLM shares, so it’s really just buying the remainder.

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This week at The Fonecast: 15th January 2011

Mark Bridge writes:

It's been a funny old week. With the International CES behind us and Mobile World Congress less than a month away, you’d be forgiven for thinking there wouldn’t be much big news until the world’s mobile mavens start arriving in Barcelona.

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Why I'm predicting success for the BlackBerry PlayBook

Mark Bridge writes:

The RIM BlackBerry PlayBook. Embarrassment-in-waiting or soon-to-be-success in the increasingly crowded tablet market?

Just before Christmas I stuck my neck out and predicted the latter. But that’s not a position I’ve always held.

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Sunday, May 15, 2022

UK advertising watchdog says Tesco Mobile ads were offensive

The Advertising Standards Authority has investigated Tesco Mobile's recent ad campaign, ruling that a number of its advertisements were likely to cause "serious and widespread offence".

A series of newspaper ads, digital outdoor posters and a Twitter post were investigated after 52 complaints, with all but one ad having the complaints upheld.

Tesco Mobile was advertising its service in comparison to other networks, using the words "shiitake", "pistachio", and "fettucine" as a pun alternative to an expletive.

In its ruling, the ASA said it considered the words alluded to in the phrases "What a load of shiitake" and "They’re taking the pistachio" would be understood by many people - and were words "so likely to offend that they should not generally be used or alluded to in advertising, regardless of whether they were used in a tongue-in-cheek manner".

In addition to ruling that five of the ads breached the 'Harm and Offence' rule of the Committee of Advertising Practice, the ASA also noted that the outdoor and online ads were likely to be seen by children and therefore inappropriate for display.

As a result, the ads must not appear again in the versions that caused complaints to be upheld.
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Categories: Retailing, Networks and operators, NewsNumber of views: 20177

Tags: uk legal marketing tesco asa

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